Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution.

Customer Acquisition and Marketing Platforms (CAMP) is a portfolio of products that connect people to the financial solutions that best fit their needs. We are committed to our transformation journey and are at the forefront of creating innovative, multi-channel acquisition experiences that are easy to use and best-in-class. We are passionate about the future of technology and our ability to consistently deliver excellence.

As a VP Product Agility Lead in CAMP, you will play a pivotal role in championing both the adoption of Agile practices and the ongoing pursuit of performance excellence within portfolio and product. Leveraging your expertise in product development and Agile principles, you will provide strategic guidance, mentorship, and support to drive measurable improvements in productivity and operational outcomes. As a recognized subject matter expert, you will tackle complex challenges, exercise sound judgment, and make impactful decisions that shape the direction of your sub-function.

Your leadership, communication, and coaching skills will empower teams to deliver high-quality solutions efficiently, adapt to evolving priorities, and continuously improve both ways of working and business results.

Job responsibilities

• Defines and executes product roadmap for the overall portfolio agile vision, work closely with performance lead to prioritize tasks and to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions
• Drives continuous product planning to align with organization goals and priorities to enhance predictability through effective capacity planning. Coaches and guides teams on outcome-based planning and prioritization with frequent delivery to improve the objectives
• Utilizes the metrics effectively to develop and communicate product strengths and areas of improvement
• Leads and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals
• Uses advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership
• Identifies trends and generate original ideas to contribute to the development of new standards and best practices within the discipline
• Fosters a culture of innovation and continuous improvement across the organization
• Collaborates with the Agility Leads and Agility Lead managers and Performance lead to drive change and consistency across the portfolio and beyond

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
• Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams
• Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
• Ability to coach, mentor and influence people at various levels
• Possess an executive presence and ability to coach multiple teams across the product
• Possess technical and business acumen to work effectively within a cross-functional Agile team. Business and/or Technology leadership and practical delivery experience required
• Clear understanding of the value of the 12 Agile principles and being able to influence the product organization and teams to align to those principles
• Jira and Jira Align experience required
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, experimentation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

• Formal training on Agile coaching, such as recognized coaching certifications
• Product Owner Certification such as CSPO, SAFe PO/PM or PSPO or verifiable equivalent experience. Experience with widely successful Agile techniques: User stories, Acceptance Criteria, Automated testing, value stream mapping etc.
• Technical knowledge of preferred programming practices (BDD, TDD, ATDD, CI/CD, automation, etc.) in order to lead the team towards the right modern Agility solutions and improvements
• Experience driving change within organizations and managing stakeholders across multiple functions

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans