Product Director
J.P. Morgan
Role Overview
As a senior leader, you will partner closely with engineering, architecture, compliance, and business stakeholders to ensure alignment with enterprise standards and operational excellence. Your leadership will accelerate AI/ML adoption and deliver measurable business impact through robust, scalable platform capabilities.
We are seeking a seasoned Product Manager to lead the strategic vision and execution of the Feature Store and Model Experimentation capabilities within Consumer and Community Banking. This role is critical to enabling scalable, secure, and compliant AI/ML workflows leveraging Databricks as the foundational technology. You will drive cross-functional collaboration, platform migrations, and product innovation to empower data scientists and engineers with best-in-class tools for feature engineering, model experimentation, and lifecycle management
Job Responsibilities
- Define and own the product strategy, roadmap, and vision for Feature Store and Model Experimentation capabilities, ensuring alignment with AI/ML platform goals and enterprise compliance requirements.
- Lead end-to-end product lifecycle management, including discovery, requirements definition, prioritization, and delivery of scalable, secure, and compliant AI/ML platform features.
- Drive the migration and integration of Databricks-based solutions, identifying dependencies, mitigating risks, and coordinating with cross-functional teams to ensure seamless execution.
- Collaborate with data science, engineering, architecture, and compliance teams to embed governance controls into product design and operations.
- Champion observability, monitoring, and operational resilience for feature store and experimentation workflows to ensure platform stability and reliability.
- Engage with internal customers and stakeholders to gather feedback, understand evolving needs, and translate them into actionable product enhancements.
- Lead vendor evaluation and selection processes related to feature store and model experimentation technologies, ensuring alignment with strategic and compliance requirements.
- Communicate product vision, progress, and challenges transparently to senior leadership and critical partners, driving consensus and resource prioritization.
- Foster a culture of innovation, continuous improvement, and collaboration across product, engineering, and architecture teams.
Require qualifications, capabilities and skills
- 8 years of product management experience, with at least 3 years in a leadership role managing complex AI/ML or data platform products.
- Deep expertise in AI/ML platform capabilities, specifically feature stores, model experimentation, and lifecycle management.
- Strong hands-on knowledge of Databricks and its ecosystem, including experience with platform migrations and integrations.
- Proven track record of delivering enterprise-grade AI/ML solutions in highly regulated environments.
- Demonstrated ability to lead cross-functional teams in matrixed organizations, managing dependencies and mitigating risks effectively.
- Excellent communication skills with the ability to influence senior leadership and diverse stakeholders.
- Strong strategic thinking and customer-centric mindset, with a focus on scalability, security, and operational excellence.
- Experience with observability, monitoring, and governance frameworks for AI/ML workloads.
Preferred Qualifications
- Prior experience in financial services or similarly regulated industries.
- Knowledge of compliance frameworks related to AI/ML and data security.
- Strong understanding of market trends and emerging technologies in AI/ML infrastructure.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Lead Feature Store & Model Experimentation product strategy using Databricks to drive scalable, compliant AI/ML solutions in Consumer and Community Banking.