JPMorgan Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and communities grow by delivering solutions to meet all their financial needs.

As the Financial Health Strategy & Innovation Director within the Center for Financial Growth & Innovation (CFGI), you will play a pivotal role in shaping and executing firmwide financial health strategies. You will lead high-impact initiatives, drive innovation, and collaborate across lines of business to advance financial health outcomes for consumers, businesses, and communities. Reporting through the Consumer Bank, this role offers significant exposure to senior leadership and provides a unique platform to influence the future of financial health at JPMorgan Chase.

Job Responsibilities

• Strategic Leadership & Vision: Architect and lead major strategic initiatives, developing and executing firmwide strategies that deliver measurable impact.
• Product & Innovation Leadership: Champion innovative product strategies and oversee complex, cross-functional programs to drive transformational change.
• Senior Stakeholder Engagement: Build and manage relationships with C-suite executives and senior leaders, driving cross-LOB collaboration and strategic consensus.
• Business and Policy Thought Leadership: Conduct and oversee sophisticated analysis of business models, policy developments, and ecosystem trends, translating insights into actionable recommendations.
• Executive Communication & Talent Development: Deliver high-stakes presentations to executive audiences and mentor high-performing teams, fostering a culture of excellence and continuous learning.

Required qualifications, skills and capabilities

• Minimum of 10 years’ experience in strategy development, product management and management consulting or related fields
• Proven ability to develop and execute enterprise-level strategies with clear milestones and measurable outcomes
• Demonstrated success building and managing relationships with senior stakeholders, including C-suite executives, and leading cross-functional teams
• Deep understanding of financial products, policy, and industry trends, with strong analytical and problem-solving skills
• Executive presence with excellent written and verbal communication skills, including mentoring and developing senior managers and teams

Preferred qualifications, skills and capabilities

• MBA Preferred
• Experience in consumer financial services, product innovation, or policy advocacy
• Prior leadership roles within financial health, consumer banking, or related fields
• Experience influencing and collaborating within a matrixed organization

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Join the team leading innovation, growth and transformation of Financial Health