Job responsibilities

• Drive solutions adoption for the firm-wide Data & AI Platform, proactively identifying and pursuing new opportunities to expand platform adoption across Lines of Business and Corporate Functions.
• Build and manage a robust pipeline of internal clients, guiding them from initial engagement to successful onboarding and expansion.
• Develop and execute targeted strategies and campaigns to increase reach and usage, ensuring alignment with firmwide priorities and business needs.
• Lead client presentations, demos, and workshops to showcase the Platform value proposition and drive buy-in from key stakeholders.
• Recommend solutions to address business and functional needs, ensuring clear success criteria and measurable outcomes are established for each engagement.
• Track, analyze, and report on progress, value, pipeline health, and adoption metrics, using insights to refine strategies and drive continuous improvement.
• Build strong relationships with senior business and technology leaders, acting as a trusted advisor and advocate for Data & AI Platform capabilities.
• Collaborate with enablement and training teams to ensure clients are equipped for successful adoption and ongoing value realization.
• Gather and relay client feedback to product and engineering teams to inform the product roadmap.

Required qualifications, capabilities, and skills

• 10+ years of experience in sales, client account management, customer success, or related fields
• Demonstrated success in developing and expanding AI, ML, or data-focused initiatives within large-scale enterprise software, cloud, or AI organizations.
• Track record of close collaboration with Product and Engineering teams to successfully launch complex solutions.
• Strong executive communication and narrative skills, with a proven ability to engage and influence senior technical and business leaders.
• Strategic thinker with strong execution skills and a results-oriented mindset.
• Demonstrated experience managing diverse teams and driving operational excellence in fast-paced environments.
• Advanced problem-solving skills and adaptability to evolving business needs.
• Recognized thought leader within a related field

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.