Leadership Support & Strategy Director, Global DOI
J.P. Morgan
Within JPMC DOI, our purpose is to ensure our policies, practices and products are diverse and inclusive.
As the Leadership Support & Strategy Director, you will serve as a strategic partner and trusted advisor to the Global Head of Diversity, Opportunity & Inclusion (DOI) at JPMorgan Chase. This highly visible role is responsible for driving operational excellence, ensuring seamless execution of strategic and business priorities, and supporting the Global Head of DOI in all aspects of leadership and management.
Job Responsibilities:
- Serve as a thought partner to the Global Head of DOI, anticipating needs, providing strategic counsel, and ensuring the leader is fully briefed and prepared.
- Draft, coordinate, and finalize high-quality strategic and operational plans, presentations, and communications on behalf of the Global Head of DOI, ensuring all materials are fit for presentation to senior leaders, OC members, the HR Operating Committee (HROC), and the DOI leadership team.
- Collaborate closely with the seven DOI Centers of Excellence (COEs), Central DOI Governance (CDG), and key functional partners to deliver on assignments and ensure alignment.
- Manage and coordinate the flow of information, ensuring timely reviews, adherence to protocols, and that the Global Head of DOI is aware of critical issues and decisions.
- Build and maintain strong, trust-based relationships across the DOI organization and with key stakeholders.
- Interpret and communicate messages with authority and discretion, acting as an extension of the Global Head of DOI while maintaining respect and professionalism.
- Lead or support special projects and initiatives as needed, ensuring successful execution and follow-through.
- Drive efficiency and organization in all processes, proactively identifying opportunities for improvement and working with COEs and CDG/DOI Ops to effect change.
- Ensure travel itineraries for the Global Head of DOI are thoughtfully constructed in partnership with HR and Communications, and always include engagements with key members of the DOI ecosystem. This includes BRG and Executive Forum chapter and regional leaders, local business leaders (such as MLT, Location Leaders, and LOB leaders), and local HR leaders.
Required qualifications, capabilities, and skills:
- Proven experience in a Chief of Staff, Business Manager, or similar strategic support role working with senior executives, preferably in a large, complex organization.
- Exceptional organizational skills, with the ability to manage multiple priorities and deliver high-quality work under tight deadlines.
- Strong strategic thinking and problem-solving abilities; able to see the big picture and connect the dots.
- Outstanding written and verbal communication skills, with experience preparing materials for senior executive audiences.
- Project management experience.
- Highly collaborative, with a track record of building strong relationships and working effectively across functions and teams.
- Demonstrated ability to exercise sound judgment, act with authority, and maintain the highest levels of trust and confidentiality.
- Responsive, proactive, and able to anticipate the needs of senior leaders.
Preferred qualifications, capabilities, and skills:
- Experience in Diversity, Opportunity & Inclusion or Human Resources is a plus.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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Leadership Support & Strategy Director - Global DOI