Securities Services Product Development - Client Onboarding Transformation - Executive Director
J.P. Morgan
Join a dynamic team in the Corporate and Investment Bank’s Securities Services business, where you will design products and services for complex and sophisticated global Asset Managers and Owners. As a senior executive, you will lead the product development team specializing in client onboarding transformation, engaging with clients, internal users, and vendors to expand our toolset and product offering. You will drive an AI and data-centered vision to simplify client experience, improve efficiency, and enable continual evolution across our global product offering. The successful candidate will be adept at managing complex stakeholder relationships, negotiation, and communication, with a bias towards action. Lead a high-performing team, champion innovative products, collaborate with multiple stakeholders across the firm, and accelerate your career growth with senior leadership exposure and advancement.
Job responsibilities
- Lead the product strategy by defining and aligning development priorities with business and line of business strategy, including vision, business case, design, and phased roadmap.
- Drive innovation and continuous improvement, leveraging data and AI/ML to resolve challenges and inform decisions.
- Engage with clients on our product, feedback, and rollout of capabilities. Develop and implement strategies to maximize product adoption across clients and the organization.
- Execute the strategic roadmap, ensuring timely delivery of high-quality products that meet business and client needs.
- Build and maintain strong relationships with internal and external stakeholders, ensuring effective transparency and negotiation.
- Communicate product vision, strategy, and progress at all organizational levels, providing regular updates to senior leadership.
- Build and lead a high-performance, inclusive, and collaborative product development team, setting clear vision, goals, and expectations.
Required qualifications, capabilities, and skills
- 10+ years’ experience in an onboarding capacity, developing new products, or transformation leadership in financial services
- Exceptional stakeholder management skills, with experience driving adoption of new tools and solutions in large organizations.
- Excellent verbal and written communication skills, able to convey complex information to senior management.
- Proven leadership of a product team (10+ members), with a demonstrated ability to set and maintain a positive, results-oriented team culture.
- Strong analytical, critical thinking, and strategic planning skills; highly organized with ability to institute effective governance and program management.
- Experience designing new products or platforms from initial vision and strategy through execution, demonstrated ability to drive innovation and continuous improvement.
- Experience with client onboarding, client conversions, or party and account data.
- Strong data-driven decision-making to measure progress and communicate impactful messages.
Preferred qualifications, capabilities, and skills
- Experience in a capacity outside of the onboarding space, including finance or a line of business
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Senior leader to transform client onboarding and grow their career in an innovative and collaborative global team.