Do you have an entrepreneur spirit and passionate about making an impact through successful project delivery and frontline employee adoption with the goal of delivering an exceptional client experience? Join the JPMorgan Private Client Business Practices Team, where you'll have the opportunity to lead impactful projects, collaborate with industry experts, collaborate with leaders across lines of business, and shape the future of our new business. You will work closely with internal JPM Private Client peer groups and partners across the Consumer and Community Bank and Asset & Wealth Management Lines of Businesses to plan, coordinate and deliver initiatives.

As a Private Client Business Practices Program/Project Manager within the JPMorgan Private Client Business Practices Team, you will be an emerging leader with strong analytical and problem-solving skills, a high degree of intellectual curiosity and a willingness to “roll up their sleeves” in a wide variety of activities.

Job responsibilities:

• Collaborate with function and product leads to help with effective adoption of change through communication, training, procedures and other tools
• Support the needs of a growing business through prioritization and transparency, including ownership of a change calendar. Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding.
• Project Management: Manage smaller projects supporting the JPMorgan Private Client agenda and the implementation of processes and controls.
• Project Management: Define direction of owned or cross impacting projects by navigating through a matrixed environment and/or ambiguous environment
• Establish strong working relationships with workstream leads, business stakeholders, peers, and subject matter experts. Act as a Thought Leader to drive problem-solving and identify business solutions.
• Have 5 years’ experience within retail banking with roles focuses within Process Management, Project Management, Strategy, or Business Management roles
• Highly organized and detail-oriented with a structured/analytical approach to problem-solving and the ability to help drive decisions.
• Demonstrate written and verbal communication skills with the ability to work with senior management and create executive-level presentations; strong proficiency in MS Suite of products is a must.
• Be a team player with the ability to build strong cross-business relationships
• Demonstrate to work autonomously to drive change, demonstrating flexibility and adaptability to shifting priorities; effectively manages competing priorities to achieve optimal results in a fast-paced, results-driven environment. Ability to effectively influence without direct authority. Proficient knowledge of control and risk management concepts and experience working within Control framework and platforms (CORE, ELA, Obligation mapping)

Required Qualifications, Capabilities, and Skills

• Education: BA/BS degree required
• Experience: 5 years’ experience within retail banking with roles focuses within Process Management, Project Management, Strategy, or Business Management roles
• Highly organized and detail-oriented with a structured/analytical approach to problem-solving and the ability to help drive decisions.
• Excellent written and verbal communication skills with the ability to work with senior management and create executive-level presentations; strong proficiency in MS Suite of products is a must.
• Team player with the ability to build strong cross-business relationships
• Ability to work autonomously to drive change, demonstrating flexibility and adaptability to shifting priorities; effectively manages competing priorities to achieve optimal results in a fast-paced, results-driven environment
• Ability to effectively influence without direct authority

Preferred Qualifications, Capabilities, and Skills

• Expertise: Proficient knowledge of control and risk management concepts and experience working within Control framework and platforms (CORE, ELA, Obligation mapping)
• Cultural Fit: Passionate culture carrier with grit, tenacity, customer obsession, and a balanced focus on ‘the what’ and ‘the how’
• Advanced degrees or other certifications are a plus

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans