The Global Security (GS) Team provides security protection, investigation, resiliency, and crisis management services in support of JPMorganChase, its employees, customers, assets, and facilities throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, armed and unarmed security guard management, alarm response, branch and corporate building security, customer safety, physical crime investigations, and workplace violence.

As a Regional Security Director within our North American Global Security team, you will assist meaningful policy and procedural change that will achieve both the business and security program objectives. Reporting directly to the Head of North America Security, you will lead the planning and execution of security programs for New York, specifically the midtown Manhattan campus including our new headquarters building at 270 Park Avenue. You will be responsible for leading a team of proprietary guards, armed security response specialists, and a combined Operations and Alarm Monitoring Center located on-site. With your team you will develop and implement enhanced security technologies, integrated operational procedures, and policies to mitigate threats and vulnerabilities to the firm’s people, property, and proprietary information. Additionally, you will serve as the Global Security liaison to local leadership and executive committees. Your role will involve occasional (less than 10%) travel, providing you with the opportunity to promote programs that will achieve both business and security program objectives.

Job Responsibilities

• Lead a team of Security professionals consisting of armed and unarmed guards, technology specialists, and operational analysts dedicated to midtown Manhattan.
• Oversee the Corporate Physical Security proprietary armed guard program and manage our proprietary unarmed guard force across midtown Manhattan facilities.
• Respond to incidents and coordinate staff follow up, including necessary investigation and risk mitigation, in partnership with LOB business management, local corporate partners, and local law enforcement.
• Develop and maintain relationships and lines of communication with law enforcement agencies, key line of business partners and local midtown Manhattan management, participate in key management meetings to maintain visibility and open lines of communication, and coordinate plans to mitigate known civil disturbances, protests, etc. that have proximity or target company locations and personnel.
• Perform periodic security review and risk assessment at assigned facilities and conduct periodic security and personal safety training.
• Support security technology and infrastructure projects with a focus on integrating and operationalizing a layered defense to enhance protection, advance detection, and calibrate rapid, appropriate response.
• Manage an on-site 24/7/365 operations and alarm monitoring center.
• Be available for after-hours response to emergency incidents.

Required Qualifications, Capabilities, and Skills (7 bullets)

• 10+ years of security management experience in corporate security, law enforcement (local/state/federal), or military, with proven leadership of teams and work units.
• 5+ years of managing armed security programs ,including governance, training, and qualification requirements to maintain compliance and readiness.
• Build and maintain strong relationships with local law enforcement, including NYPD, MTA PD, and Port Authority of NY & NJ PD, to enable coordinated response and support.
• Design and administer physical security technology systems and procedural controls to safeguard facilities, assets, and personnel.
• Conduct comprehensive risk analyses by identifying vulnerabilities, modeling threats, and performing security reviews to inform mitigation strategies.
• Lead and influence cross‑functional teams, operate independently with initiative, and make sound decisions in fast‑paced, ambiguous environments at both strategic and tactical levels.
• Plan and deliver against prescribed timelines with meticulous follow‑through; gather, consolidate, and report information via dashboards and executive presentations; communicate concisely in speech and writing using Word, Excel, and PowerPoint; hold a bachelor’s degree.