Client360 - Business Initiatives Manager- Vice President
J.P. Morgan
As a Product Manager in Data, Digital & AI, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer, developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide successful launches, gather crucial feedback, and ensure toptier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
- Develop a product strategy and vision that delivers value to customers
- Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
- Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
- Support the development and execution of business initiatives for Client360 Transformation, ensuring alignment with organizational goals.
- Participate in planning, execution, risk management, and delivery of business programs focused on process improvement and operational efficiency.
- Coach and mentor junior team members on best practices in business analysis and stakeholder engagement.
- Collaborate with engineering, operations, and business teams to maintain and enhance processes and platforms.
- Assist in establishing and monitoring key performance indicators to ensure measurable business value.
- Leverage analytics, including machine learning and AI, to derive actionable business insights.
- Understand internal team needs and anticipate future requirements, collaborating across Markets, Payments, Global Banking, and Private Bank
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Strong knowledge of business process improvement, strategic planning, and data analytics.
- Experience supporting change and managing stakeholders across multiple functions.
- Understanding of business integration techniques, data governance, regulatory compliance, and operational risk management.
- Customer-centric mindset with ability to prioritize and deliver stakeholder needs.
- Experience working with cross-functional teams to drive business innovation.
- Bachelor’s degree in Business, Data Science, or a related field
- Strong communication and interpersonal skills, able to present complex concepts to technical and non-technical audiences.
- Experience with emerging technologies and best practices in business analytics and CRM.
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience in business process management, CRM systems, or related fields within a financial institution.
- Advanced degree
- Experience in ensuring customers and stakeholders are engaged and positive about delivered initiatives
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics