Join us to shape the future of payments marketing and drive impactful campaigns that reach millions of customers. Make your mark by leading creative strategies and building strong partnerships.

As a Marketing Strategy Senior Associate in the Payments Marketing team, you lead the development and execution of innovative campaigns that support driving digital adoption for existing retail bank and/or cardmembers across our banking, commerce and proprietary payment products. You collaborate with diverse teams and external partners to deliver creative solutions and drive business growth. You manage multiple projects, analyze performance, and help us improve customer experiences. This is your opportunity to make a meaningful impact and grow your career in a dynamic environment.

Job responsibilities:

• Lead strategic and creative development for payment marketing campaigns across multiple channels
• Manage campaign execution from planning to deployment and results analysis
• Build and maintain relationships with internal teams and external agencies
• Coordinate branding efforts for trusted device initiatives
• Drive business case creation and campaign approvals
• Partner with cross-functional teams to deliver campaign requirements
• Analyze marketing performance data and provide actionable insights
• Facilitate stakeholder meetings and ensure project alignment
• Oversee creative development and ensure consistent messaging
• Support process improvements and best practices
• Act as a liaison between stakeholders and partners

Required qualifications, capabilities, and skills:

• Strong leadership and ownership of complex projects
• Excellent presentation and communication skills
• Ability to manage multiple priorities and deadlines
• Experience in cross-functional marketing program execution
• Proven relationship management skills
• Analytical mindset with attention to detail
• Proactive approach to problem-solving and process improvement

Preferred qualifications, capabilities, and skills:

• Experience in payments or financial services marketing
• Familiarity with creative development processes
• Data-driven decision-making skills
• Project management experience
• Ability to influence and lead teams
• Experience working with external agencies
• Knowledge of customer experience best practices

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Lead strategy and execution for payments marketing campaigns, managing stakeholder relationships and creative development.