Chase is seeking a Senior Associate to support go-to-market and launch of new card-linked, point of sale installments programs (Chase Pay Over Time At Checkout) with key cobrand and strategic partners and manage key relationships with partners.

This position sits within the Credit Products team, a key business within Chase’s Card organization dedicated to meeting the borrowing and financing needs of our customers. This role is a significant blend of internal and external stakeholder management, general business management, and strategy.

Job Summary

As a Senior Associate within the Credit Products team, you would be responsible for supporting end-to-end management of critical partner relationships, actively managing pricing, risk, marketing, controls, operations, customer service, external and internal reporting, UX (in partnership with Product), and more. Position is highly cross-functional and requires strong skills in stakeholder management and communications to support leadership updates as the face of the program internally at Chase and externally with partners. Role also involves supporting broader go-to-market activities for new partners, including contractual negotiations, competitive landscape analysis, business case development, and roadmap / strategy development.

Job Responsibilities

• Support end-to-end management of Partner relationships, including but not limited to: marketing, profitability/risk, operations/customer experience, reporting, and controls

• Support representation of the program internally at Chase and externally with Partners (key updates/progress, strategy, performance, BURs and steering committee meetings)

• Lead critical, strategic, cross-functional workstreams to develop the partnership pipeline, successfully launch new products, drive customer adoption and optimize business performance

• Play a key role in Product Discovery activities to ensure we build/enhance our products to serve business, merchant, and customer needs

• Drive P&L decisions including risk, pricing, and business case / modeling; measure, track and validate value add of products to Chase and Partner

• Work closely with marketing and PR teams to drive program / offers awareness with existing Chase cardmembers and create strategies for deepening engagement

• Ideate the strategy, define metrics for success and track key business KPIs, and collaborate with key stakeholders to execute the strategy

• Drive audit readiness and own / create appropriate procedures working closely with legal, risk, compliance, and controls partners

Required Qualifications, Capabilities, and Skills

• Bachelor's Degree required

• Communicate effectively and confidently with numerous stakeholders, and can lead through strong collaboration

• 2+ years of relevant strategy or marketing experience

• 2+ years experience managing cross-functional initiatives

• Understanding of card business and key profit and loss drivers

Preferred Qualifications, Capabilities, and Skills

• Consumer lending or related product or strategy experience

• Experienced in managing strategic partnerships

• Intellectual curiosity, customer-first mindset, and passion for building new and innovative products and campaigns

• Ability to champion the business and the partner in internal discussions

• Strong action-bias combined with ability to keep big picture strategies and goals in mind

  Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans