Communications Senior Associate
J.P. Morgan
We are looking for a strategic communicator to join the JPMorganChase’s Commercial & Investment Banking communications team supporting the Digital & Platform Services organization.
As a Communications Senior Associate within Commercial & Investment Banking (CIB), you will support the Digital & Platform Services (D&PS) organization. D&PS accelerates transformation within Commercial & Investment Banking by uniting Technology, Operations, Digital Innovation, AI, and Data teams to create future-ready products and platforms. In this dynamic role, you will support internal communications for the Commercial & Investment Bank Technology Communications team, including key initiatives, programs and providing executive communications support. You'll craft compelling narratives that blend complex technical concepts with engaging stories, leading transformation and innovation. In this role you will translate technical ideas for both technical and business audiences.
Job responsibilities
- Serve as a communications partner for CIB Technology programs, internal and executive communications
- Support strategic communications plans and campaigns to meet our business and employee engagement needs; partner with leadership, business management, human resources partners and other stakeholders to ensure a cohesive communications strategy to tell a holistic story; write executive communications for executives in their voice and style.
- Partner with other executive communications partners across CIB Technology, Global Technology and across lines of business.
- Write content for intranet articles and other editorial needs.
- Manage broadcast email publication scheduling and use Targeted Email tool to distribute large-scale broadcast messages to D&PS employees; use data to identify patterns and adjust communications strategy accordingly to be most effective.
- Ensure consistency of messaging and engagement with broader business or firmwide programs and strategic initiatives/priorities, such as AI for Tech and app and infrastructure modernization.
Required qualifications, capabilities, and skills:
- 5 plus years of corporate communications experience, Technology and Content including extensive hands-on writing, editing, project management, presentation building and executive communications
- Experience working with C-suite executives with demonstrated success developing executive-level messages, providing communications counsel to senior management teams, and executing strong communications strategies.
- Excellent writing skills with a strong ability to take complex technology stories into a compelling and relatable narrative.
Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines; outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company.
- Curious and interested in learning and willing to bring new ideas to the table.
Preferred qualifications, capabilities, and skills
An understanding of the financial services industry and current technology/AI landscape
Experience in technology communications and change management
External communications knowledge
About Us
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join the Commercial & Investment Banking team to support internal communications for the Technology Communications team.