Business Operations Manager - Commercial Banking Real Estate - Vice President
J.P. Morgan
You are experienced in process improvement, business transformation, and change management. A role as a Business Operations Manager making meaningful change in an industry-leading Commercial Real Estate department is for you.
As a Business Operations Manager in Commercial Real Estate, you will lead strategic change, including operating model, process, technology, product and risk/controls. You will become a business subject matter expert who partners across all functional areas to develop a best in class client and employee experience.
Job responsibilities:
Drive strategic change across Commercial Real Estate by leading cross-functional teams
Provide leadership and guidance to team members to foster a culture of innovation and continuous improvement
Work with Technology and Product teams to prioritize and deliver projects and process re-engineering efforts to deliver operational excellence
Partner with Sales, Credit Risk, Payments and middle office on process design and execution
Help determine changes to roles and responsibilities as technology, business process and operating models evolve
Perform other responsibilities as assigned
Required qualifications, capabilities and skills:
Five plus years of project management experience with emphasis on process re-engineering and business transformation
Ability to work in a demanding, fast paced environment with competing priorities
Demonstrated leadership skills with the ability to inspire and motivate teams
Proven track record of leading successful projects and initiatives
Strong oral and written communication skills
Advanced expertise with Microsoft Office suite, particularly Excel, PowerPoint and Pitch Pro
Preferred qualifications, capabilities and skills:
In depth understanding of Commercial Real Estate operations and market dynamics
Self-starter with the ability to work independently
Strong interpersonal skills and the ability to work collaboratively; develop strong partnership with multiple levels of employees
Leadership experience in managing diverse teams and driving organizational change
Strong analytical skills with attention to detail and the ability to interpret and present complex data
Bachelor’s Degree preferred; MBA is advantageous
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
Join the national team to initiate changes while developing a superior client experience in the Commercial Real Estate department.