Join Chase Media Solutions and help bring new products and enhancements to market with speed and quality. You will partner across Product, Technology, and go-to-market teams to deliver launches that drive growth and improve client and user experiences.

As an Associate Project Manager in Chase Media Solutions, you manage end-to-end delivery of product enhancements and new product launches. You coordinate cross-functional work across Product, Revenue Operations, Marketing, Sales Enablement, and Technology to keep plans on track and ensure launch readiness. You monitor risks, drive clear communication, and support continuous improvement after release.

Job responsibilities

• Lead planning, execution, and delivery of product enhancements aligned to business objectives and technical feasibility.
• Manage project scope, timelines, dependencies, and resourcing across delivery phases from inception through post-launch.
• Define success metrics and track outcomes that support revenue growth and customer experience.
• Coordinate testing, quality checks, and documentation to support launch readiness.
• Drive cross-functional release readiness, including issue management and stabilization activities.
• Support go-to-market readiness by coordinating training materials, playbooks, and launch documentation.
• Facilitate clear communication across Product, Revenue Operations, Marketing, Sales Enablement, and Technology teams.
• Track progress, risks, and key performance indicators; provide regular updates to leadership.
• Manage escalations during launch and support monitoring of deployment and system health.
• Capture learnings and support roadmap iteration and ongoing maintenance after launch.

Required qualifications, capabilities, and skills

• Bachelor’s degree required.
• 2+ years of project management experience in product delivery, launches, or technology programs.
• Experience managing cross-functional projects in a fast-paced, matrixed environment.
• Strong organizational, analytical, and problem-solving skills with high attention to detail.
• Excellent communication and stakeholder management skills.
• Experience using common project methodologies and tools, including Agile, Scrum, or Waterfall.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Ability to partner effectively with product and technology teams to deliver outcomes.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Manage cross-functional delivery of product enhancements and launches, ensuring readiness, quality, and timely execution.