If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you.

As a Director of Software Engineering at JPMorganChase within Consumer & Community Banking, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.

Job responsibilities

• Leads technology and process implementations to achieve functional technology objectives
• Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
• Own end-to-end delivery of large-scale credit card platform initiatives, managing scope, risk, and dependencies across multiple workstreams
• Provide architectural direction for platform engineering, designing highly available, fault-tolerant systems capable of processing transactions at scale with minimal latency
• Champion the adoption of AI-driven development practices, including AI-assisted code generation, automated testing, and predictive defect analysis
• Translate business requirements into scalable technical solutions, demonstrating understanding of the credit card lifecycle

• Partner with risk, compliance, and information security teams to embed controls into the software development lifecycle

• Guide the evolution of heritage credit card platforms into modern, distributed systems
• Evaluate and integrate data streaming, real-time analytics, and event-sourcing patterns to enable new credit card products and features

• Collaborate with enterprise architecture and platform engineering teams to ensure alignment with technology standards and cloud strategy

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Proven experience architecting and delivering large-scale, high-availability distributed systems processing high-volume, low-latency workloads
• Hands-on expertise with modern enterprise technology stacks, including Java/Kotlin, reactive and asynchronous frameworks, event-driven architectures, containerized environments, and infrastructure-as-code tools
• Experience leading platform modernization efforts, including decomposing monolithic systems into distributed architectures on major cloud platforms
• Ability to drive complex, multi-workstream delivery programs from technical strategy through production release
• Experience embedding security, compliance, and regulatory controls into engineering workflows and CI/CD pipelines
• Track record of building, mentoring, and scaling engineering teams across multiple experience levels
• Ability to operate effectively at the intersection of technology and business, including presenting technical strategy and trade-offs to senior stakeholders
• Experience in the banking or financial services domain, with credit card or payments industry experience
• Expertise in modernizing large, complex heritage ecosystems to distributed architectures

Preferred qualifications, capabilities, and skills

• Proficiency with architectural modeling languages such as UML or the C4 model, and familiarity with enterprise architecture frameworks
• Hands-on experience with event-driven architecture patterns, including technologies such as Kafka, event sourcing, and CQRS
• Exposure to AI/ML tooling, large language model integration, or AI-assisted software development practices
• Experience with real-time data streaming and analytics platforms in high-volume transactional systems

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Drive innovation and solution delivery while leading a technical area and serving as a primary decision maker for your teams