Commercial & Specialized Industries - Letter of Credit Product Advisory - Senior Associate
Product
Are you an execution-driven client advocate who loves owning outcomes and delivering best-in-class experiences?
As a Letter of Credit Product Advisory Associate within the Commercial Bank, you will support the team’s Vice Presidents in managing Letter of Credit transactions end to end. You will partner with Commercial bankers and interact directly with clients to drive relationship management and seamless product delivery for our Standby Letter of Credit (SBLC) offering, providing consistent, high-quality service at every step. You will take ownership of a complex product and work closely with internal stakeholders—including deal team leads, credit, legal, compliance, and business management—to support credit decisioning, product setup, and effective execution for your customers.
Job Responsibilities
- Support Vice Presidents in managing a client portfolio while building strong relationships with customers and internal banking teams.
- Advise Commercial Bank US clients and bankers on best practices for Letter of Credit (LC) structuring and setup.
- Set clear expectations on product delivery timelines, requirements, and dependencies.
- Drive smooth end-to-end LC execution by coordinating activities and proactively removing roadblocks.
- Facilitate the LC process with clear client guidance, transparency, and timely status updates.
- Act as a trusted advisor for LC-related questions, issues, and exceptions across your portfolio.
- Prepare client-facing marketing materials outlining the Letter of Credit offering.
- Report new opportunities and key deal metrics to ensure accurate, consistent data capture.
- Analyze the outstanding LC portfolio by industry and geography to identify pricing and financial trends for budgeting and prospecting.
- Coordinate cross-regionally with Banking, Trade Finance, Credit, Legal, and other partners to ensure efficient LC execution.
- Support onboarding and lifecycle activity (new facility setup, issuance, amendments, cancellations); oversee/escalate complex topics (collateral, documentation, implementations), align to credit appetite with Underwriters/Credit (including cash collateral needs), and partner with bankers on pricing/market levels and capital rationale.
Required Qualifications, Capabilities and Skills
- 3+ years’ experience in Commercial banking, sales, operations, with Trade Finance / Letter of Credit experience
- Proven ability to build and develop relationships. Willingness to build a strong internal network will be critical to success
- Must possess strong verbal and written communications skills with the ability to adjust messaging for different audiences including our clients C-suite and their operations teams
- Must be well-organized and structured with the ability to achieve tight timelines on complex deliverables
- Experience in reviewing, understanding, and/or working with credit partners
- Knowledge of Foreign Bank Guarantees
- Experience working in or closely with front office Commercial Banking
Preferred Qualifications, Capabilities and Skills
- Advanced skills with Microsoft Excel and PowerPoint required
- Creative thinker, driven to deliver best-in-class deal execution to our customers
- Self-starter, creative and driven, to provide consistent, high-quality support to ensure excellent client experience
- Experience working with SalesForce and workflow tools
- Trade Finance or Letter of Credit sales experience
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Provide best in class Letter of Credit product experience to our customers, collaborating with our commercial bankers and stakeholders.