Who You Are

Justworks is seeking a Senior Product Manager to work on a nascent product and budding team. We released a minimally viable product at the end of 2022, and now we're building on those foundations. This is an opportunity to build a product at its core, and shape processes that can evolve with a growing team. Product Managers shape priorities by looking wide and understanding contexts across teams. You’ll also be expected to identify areas requiring depth and, as a Senior Product Manager, own the resulting discovery and delivery of multi-feature projects. With an ear in so many spaces, Product folks are well-positioned to problem-solve and enable others’ success.

For this role, we’re looking for a Product-minded individual who can self-direct and lead projects that directly achieve broader milestones. You’ll simultaneously work “in the current sprint” and 6 months in the future – shepherding full verticals from discovery to delivery.

his position is based out of the Justworks Labs office (Chelsea, Manhattan), where we focus on innovation and future horizons.

Your Success Profile

What You Will Work On

• Prioritize and execute along the edges of speed, scale, and thoroughness – considering market trajectory, operational ecosystems, platform integrations, and external partner needs
• Partner with engineering, design, and operations to create and refine requirements
• Socialize product priorities across teams to weigh and incorporate feedback, while communicating trade-offs and securing buy-in
• Creatively problem-solve to identify solutions across various constraints (“Here’s a 2-week solution, or, here’s a 2-month version”)
• Adapt to changing priorities
• Conceive and pitch agile processes to improve how we work
• Create metrics and goals around feature launches, measuring success post-launch and iterating
• Do what it takes to get the job done and motivate a team
• Perform other related duties as assigned

How You Will Do Your Work

As a Senior Product Manager working on Benefits (Crimson Sage), how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Customer focus - builds strong customer relationships and delivers customer-centric solutions.Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.Plans and aligns - breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules.Business insight - applying knowledge of business and the marketplace to advance the organization’s goals.

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 4-7 years of software product management or product development experience, with demonstrated wins
• Strong communication skills, particularly in building clarity across stakeholders
• Experience with software planning tools and/or project management tools
• Capable researcher; from internet deep dives to customer interviews
• Able to learn about the Justworks benefits/insurance program and other domains quickly
• Creative problem-solver with a passion for making complex things simple(r)
• Team player who puts the needs of the project and group first

Bonus Points

• You have a technical background
• You have experience in the insurance and/or benefits space
• You have worked on a rapidly growing product and team

The base wage range for this position based in our New York City Office is targeted at $165,000.00 to $181,500.00 per year.