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State Unemployment Insurance (SUI) Underwriting Assistant



New York, NY, USA
Posted on Saturday, June 22, 2024

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You’re a detail-oriented, analytical thinker who understands how small details can make a big difference. You’re driven by curiosity and thrive in dynamic, fast-paced environments. You’re great with logistics, keeping your team organized and on track. You love collaborating, and your insights often lead to improvements in processes and strategies.

As a SUI Underwriting Assistant, you’ll play a key role in helping our Senior Underwriters and SUI Rate Manager understand, maintain and execute operations specific to the ins and outs of our prospects' businesses. Your evaluations will be crucial in assessing SUI insurance risks, making you a vital part of our growing team at Justworks. Plus, you’ll work closely with our sales, worker’s compensation, registration and onboarding team to ensure a seamless process from application to implementation.

Your Success Profile

What You Will Work On

  • Analyze business operations, financial statements, and other relevant data to understand the risk levels of our clients. Your knowledge of state unemployment insurance regulations will be key for success.
  • Execute on strategies, guidelines, and policies to ensure in accordance with the Manger, SUI Rate Operations to ensure accurate pricing and customer placement. Your expertise will help navigate state-specific SUI regulations and optimize our offerings.
  • Collaborate with cross-functional teams—including Sales Enablement, Tax Filing and Reporting, Customer Onboarding, Technology, Legal, Customer Success Organization, and Finance—to execute on customer implementation. Your focus will drive compliance, strategic advantage, and sustainable growth across the entire company.
  • Make informed decisions based on thorough analysis and established guidelines. You'll evaluate state-specific SUI rules and their impact on client risk profiles, ensuring beneficial outcomes.
  • Proper record keeping of your underwriting work, including risk assessments, pricing justifications, and coverage recommendations. Ensure all documentation is accurate and reflects current SUI regulations.
  • Engage with stakeholders to gather information, clarify details, and explain underwriting decisions. Your ability to explain how state-specific SUI regulations affect our decisions will be essential.
  • Ensure our underwriting practices comply with regulatory requirements, industry standards, and company policies. Stay informed about state SUI regulations to maintain compliance and advise best practices.
  • Keep up with industry trends, market conditions, and regulatory changes to continuously improve our underwriting practices and policies. Your commitment to learning about state-specific SUI regulations will drive innovation in our underwriting practices.
  • Maintain strong relationships with state unemployment insurance agencies, vendors, and various professional organizations.

How You Will Do Your Work

As a SUI Underwriting Assistant, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

  • Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
  • Nimble learner - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
  • Analytical - uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.
  • Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
  • Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
  • Organizational awareness - maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Business insight - applying knowledge of business and the marketplace to advance the organization’s goals.
  • Strategic mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
  • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
  • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
  • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
  • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”


  • At least 1-2 years of experience in underwriting or a related field.
  • Knowledge of PEO and SUI preferred.
  • Experience with Salesforce and/or ServiceNow is a plus.
  • Quick learner who can apply new concepts effectively.
  • Excellent written and verbal communication skills.
  • Proficient in Excel, able to create, manipulate, and analyze complex spreadsheets.
  • Strong interpersonal skills with a passion for problem-solving and helping others.
  • Excited about working in an entrepreneurial environment and contributing to meaningful projects

The hourly range for this position based in our New York City Office is targeted at $28.85 - $31.74.

#LI-Hybrid #LI-KO1

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

Our DEIB Report and Our DEI Commitment