Who You Are

You are a strategic thinker who thrives on collaboration, execution, and driving results. With a strong customer-first mindset, you will work closely with the Sales, Payroll, Onboarding, and Operations teams to guide prospects and customers toward insurance solutions that align with their business needs. Your ability to balance strategic initiatives with hands-on problem-solving ensures a seamless experience from discovery to implementation.

As a Business Insurance Specialist, you play a critical role in the sales process, supporting both sales and onboarding efforts. You drive alignment across teams to maximize revenue growth, increase product adoption, and strengthen customer relationships. Your deep understanding of insurance, risk management, and relationship-building allows you to navigate complex scenarios, helping prospects and customers evaluate risk with confidence.

Your ability to think critically, execute department-level initiatives, and foster collaboration makes you an integral part of the company’s success. You anticipate challenges and provide proactive solutions that enhance the customer experience and drive business growth.

Your Success Profile

What You Will Work On

• Serve as a subject matter expert for prospective customers, clearly communicating Justworks' P&C offerings and PEO/ASO value propositions to drive stronger win rates
• Quote, issue, and analyze Property and Casualty insurance policies, then deliver tailored recommendations aligned to each prospect's business needs and risk profile
• Maintain accurate, up-to-date client records across internal systems to ensure seamless team visibility and continuity
• Build lasting client relationships by proactively managing policy renewals, adjusting coverage exposures, and anticipating evolving needs
• Handle inbound support inquiries and manage claims reporting with efficiency and care
• Collaborate with our technical team to surface customer feedback and contribute to ongoing platform improvements
• Stay current on Justworks' full suite of products and support offerings to best serve customers at every stage
• Take on additional responsibilities as the team and organization grow

How You Will Do Your Work

As a Business Insurance Specialist, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

• Solution-oriented - identifies the source of a question or challenge and provides the right or a better, way of doing things.
• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Customer focus - builds strong customer relationships and delivers customer-centric solutions.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 4+ years of experience in a commercial insurance sales or service role (such as Insurance Agent/Broker, Account Manager, or Account Executive) with direct, hands-on knowledge of P&C commercial product lines including Workers' Compensation, Business Owner's Policy (BOP), General Liability (GL), and Employment Practices Liability Insurance (EPLI).
• Active Resident P&C Producer license in good standing
• Demonstrated ability to assess a business's risk profile and recommend appropriate commercial coverage solutions across multiple product lines
• Strong interpersonal and communication skills, including active listening, targeted questioning, and the ability to translate complex insurance concepts into clear, accessible language for non-expert audiences
• Genuine passion for sales and a track record of building lasting, trust-based client relationships
• Energized by entrepreneurial settings and motivated by the chance to build something that matters

This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $105,000 to $125,000 per year in our New York City office. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.

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