Overview

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

The Services team works closely together to set PowerSchool customers up for ongoing success through post-implementation support, troubleshooting, consultation on system setup options, and training on features and functionality. The team offers cross-portfolio support, all while meeting organizational objectives for revenue, utilization, and customer satisfaction.

Responsibilities

Description

The Consulting Services team provides leadership for the implementation and deployment of PowerSchool systems software. This role has the overall responsibility for delivering and supporting the implementation of multiple projects of varying scope and size to school districts. This customer-facing position manages various functions in delivery of software and service solutions to ensure accurate and timely completion with high customer satisfaction.

Your day-to-day role will consist of:

• Completing implementation and training projects on time, within scope and meeting customers’ expectations
• Develop knowledge and maintain continual understanding of BusinessPlus and other applications
• Conduct effective customer-facing training sessions
• Determine client needs and make appropriate recommendations for specific projects
• Communicate project status both internally and to customers
• Work with internal teams to build better practices, adhering to industry best practices
• Daily/weekly follow-up reports to customer, Project Manager, and Manager

Environmental Factors

• When in a PowerSchool office, you will experience a collaborative work environment with co-workers
• Expect social interactions and interruptions
• Frequent work under time restraints
• Travel: Occasional

Qualifications

Minimum Qualifications

• 2-3 years’ project management or project coordinator experience
• Experience working in K-12 large-scale, district technology implementations
• Working knowledge of Microsoft Excel and use of working with data sets, reports and charts and budget information. Ability to do VLOOKUP’s and utilize Excel functions
• Working knowledge of MS Project or SmartSheet
• Strong organizational skills
• Strong communication skills: written, verbal, and ability to quickly build and maintain rapport with others
• Ability to manage multiple projects, priorities, and adapt to continual change in a fast-paced environment
• Must be proactive, action-oriented, and motivating
• Ability to drive consensus, facilitate solutions, and build options/alternatives

Preferred Qualifications

• Experience writing reports using Crystal, Cognos, or similar reporting tool a plus
• Ability to become expert in at least one of PowerSchool’s current software solutions preferred
• ERP Specific: Bachelor’s degree in accounting, Computer Science, or Business
• ERP Specific: Familiarity with accounting, payroll, or business practices, including an understanding of relational databases, and experience with SQL
• PMP and/or CSM certification, is a plus

Compensation & Benefits

Compensation & Benefits

PowerSchool offers the following benefits:

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $77,300 - $99,400 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.