Manager, Professional Services
Kinvolved
Overview
At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.
Team Overview
The Services Sales team works closely together to set PowerSchool customers up for ongoing success by selling post-implementation Day 2 services. The team offers cross-portfolio support, all while meeting organizational objectives for revenue and customer satisfaction.
Responsibilities
The Services Sales team manager is responsible for supporting their team in selling Day 2 services solutions to public and private school districts in an assigned territories.
Your day-to-day job will consist of:
- Conduct Daily Check-Ins: Meet with sales team members individually or in a group to discuss their goals, challenges, and progress.
- Monitor Team Performance: Track individual and team sales metrics, ensuring team members are on target to meet their quotas.
- Provide Coaching & Feedback: Offer guidance on how team members can improve their sales techniques, handle objections, and close deals more effectively.
- Motivate the Team: Keep the sales team engaged and motivated with incentives, positive reinforcement, and setting clear expectations.
- Review Sales Goals: Check whether the team is on track to meet their monthly/quarterly/annual goals.
- Develop Action Plans: Based on team performance, adjust strategies, set new targets, and plan for upcoming opportunities or challenges.
- Assist in Closing Deals: Provide support to the sales team in complex or high-value negotiations.
- Manage Sales Pipeline: Ensure the sales team is actively working on leads, following up appropriately, and closing deals.
Qualifications
Minimum Qualifications
- Minimum of 5 to 8 years of relevant and related work experience.
- Bachelor’s degree or equivalent, or equivalent years of relevant work experience.
- Experience managing small to midsized teams or functional areas.
Preferred Qualifications
- Team Leadership: Ability to motivate, manage, and develop a sales team. This includes coaching, resolving conflicts, and driving performance.
- Interpersonal Skills: Ability to build relationships with both clients and team members. Emotional intelligence (EQ) plays a big role in managing a diverse group of individuals and fostering a positive work environment.
- Sales Techniques and Strategies: Knowledge of various sales methodologies (e.g., solution selling, consultative selling) and the ability to implement them effectively.
- Problem-Solving: Ability to identify challenges and roadblocks quickly and devise solutions to keep the team on track.
- Sales Coaching: Ability to coach the sales team in understanding customer pain points and crafting solutions that drive sales.
Compensation & Benefits
PowerSchool offers the following benefits:
- Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off - DTO)
- Wellness Program, including ClassPass & Employee Assistance Program
- Tuition Reimbursement
- Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
A reasonable estimate of the base compensation range for this position is $72,000 - $134,500 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters.
EEO Commitment
PowerSchool celebrates a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.
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