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Client Solutions Engineer



Customer Service
New York, NY, USA
Posted on Wednesday, June 19, 2024

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a Client Solutions Engineer, you will apply your knowledge of systems engineering and cloud native technologies, to design and deliver innovative, market leading cloud managed services for public, hybrid and private cloud landscapes of customers across the globe.

Primary Responsibilities include:

  • Design and engineer processes, applications and microservices, delivering enterprise level services for the management of private, hybrid and public clouds, as well as for applications hosted on those platforms.
  • Advanced engineering of APIs, business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.
  • Work with functional teams to deliver automated workflow solutions with commercial, open source and cloud native tools.
  • Lead teams on design, engineering and overall best practices.
  • Manage individual priorities, objectives and deliverables.
  • Translate architecture/system design details into consumable actions for engineers to further break down and build.

Your X-factor:

  • Working with a variety of stakeholders to discuss engineering efforts, prioritize work, identify and resolve dependencies, and maintain focus on iterative delivery and quality. You will provide leadership and expertise in the engineering of new services and processes, frequently operating at the leading edge of technology.
  • Embracing an agile framework is key. Effectively contribute to Agile workflows – Feature/Epic definition, sprint planning, daily stand-ups, scrums and retrospectives. Work within a global workforce across multiple time zones. Empowered to collaborate and make decisions together in a team with speed and efficiency.
  • You will mentor and coach engineers, in support of the growth of our team and delivering Cloud services.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

  • 10+ years of software engineering and/or application hosting infrastructure design experience.
  • 8+ years of experience as an engineer or architect working in large-scale, Enterprise-grade, application hosting environments.
  • 6+ years of cloud experience using native services in AWS, Azure and/or GCP
  • Expertise in Go and Python programming languages.
  • Experience in analyzing “Well Architected Framework” and solving for outliers and modernization opportunities.
  • Experience with Infrastructure as Code - Terraform, Biceps, etc.
  • Experience with one of the confirm management tools like Ansible, Chef, etc.
  • Experience with microservices, containers and Kubernetes.
  • Ability and desire to mentor Junior Engineers.

Preferred Skills and Experience

  • DevSecOps experience to help establish "best practices" for applying security, operational tools and processes, and perfecting the team's CI/CD pipeline.
  • Experience with Infrastructure-as-code concepts and implementation, and configuration management systems.
  • Experience in low level design, story grooming, story point estimation, peer review of code.
  • Experience in leading project with tight timelines in agile ways.
  • Proven history of analyzing business situations and working within a group environment to provide efficient and effective solutions.
  • Must be adaptable to work in a varied, fast paced exciting, ever-changing environment.
  • Good analytical and problem-solving skills.
  • Self-starter with desire to understand work and project objectives.
  • Excellent organizational, analytical, written, and oral communications skills.

The compensation range for the position in the U.S. is $134,160 to $254,880 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:
California: $147,600 to $305,880
Colorado: $134,160 to $254,880
New York City: $161,040 to $305,880
Washington: $147,600 to $280,320

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.