Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Director, HR Change Management and Chief of Staff to CHRO is responsible for leading and supporting change management for global HR Transformation projects and initiatives, by enabling adoption and sustainability of HR process changes, systems and programs rollouts and related organizational changes. This role is a primary liaison with HR leader(s), Transformation team(s), Communications and other key stakeholders, tracking milestones, raising risks and issues and reporting status. They independently take program output and design enablement plans and supporting presentation deliverables & ensure active and visible sponsorship from leaders.

You will also gain experience and exposure as the Chief of Staff building your network across Kyndryl’s business units, senior leadership, and outside the company. You will develop a deep understanding of the business unit, its strategy and products, its challenges and successes, as well as a broader understanding of how Kyndryl "works" as a company. You'll build general management capability working side by side with the Chief Human Resources Officer overseeing Kyndryl's human resources strategy and operations.

Required Skills, Experience and Circumstances:

• Builds and leads a team of talented change management professionals to ensure effective execution of change to technology processes, priorities, and initiatives.

• Creates a culture of engagement and collaboration, supporting professional development and continuous learning for team members, setting up clear roles and responsibilities, standard operating procedures, leveraging best in class standards for high performing teams.

• Oversees comprehensive change management strategies, governance, and execution across all the technology and programs initiatives for HR. Transforms behaviors and embeds new ways of working.

• Maintains critical relationships with key stakeholders

• Cultivates partnership, idea sharing, active listening and advocacy with peers, facilitating new connections and relationship building.

• Results oriented with a demonstrated sense of urgency and accountability to drive business value through successful changes adoption, with formal KPIs and measured results.

• Ensures a disciplined project management approach to change management projects.

• Enable the organization to achieve business objectives, drive results, and enhance customer success.

• Ensure the executive is well-prepared for all meetings, including having the necessary materials, and latest updates.

• Work closely with the communications team to prepare for critical events and internal/external messaging.

• The duality of responsibilities of this role are linked together with Change Management focus anticipated at 70% of time and Chief of Staff 30% with high visibility across the organization.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the change to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills, Experience and Circumstances:

• Bachelor’s degree required or equivalent professional experience.

• Minimum of 10+ years Organizational Change Management experience incorporating the full lifecycle of change management, working on large-scale, cross-functional transformations.

• Strong competence in internal communications and ability to develop clear messaging.

• Experience developing and deploying change activities globally. Tactics include, but are not limited to, stakeholder engagement, change impact assessments, communications strategies and plan, organization design and culture assessments, training and enablement, change adoption measurement, and change readiness activities.

• Project Management skills and ability to create project plans for execution.

• Experience leading and/or supporting workstreams, identifying and executing deliverables within your assigned project and supporting the overall management of project timelines.

• Excellent written and oral communication and facilitation skills; must have outstanding presentation development and delivery skills.

• Ability to influence others at all levels and move toward a common goal and definition of success by applying best practices for co-creation and leadership engagement.

• Human-centric approach to designing and executing change management strategies, with an emphasis on the user or employee experience.

• Growth minded with ability and willingness to learn and apply knowledge quickly.

• Change management skills, experience as a leader and strategic thinker, exemplifying effective communication and planning skills.

• Deep foundational understanding and experience with change management principles, methodologies, and tools.

• Ability to influence and clearly articulate messages to a variety of audiences including presenting to multiple levels of an organization and executive leadership, ensuring focus in the full picture / messages vs. individual projects.

• Solid understanding of how people experience change, and how change management affects their experience.

• Ability to operate effectively across a global organization.

• Ability to prioritize and manage multiple competing demands effectively.

• Excellent interpersonal and relationship-building skills.

Preferred Skills and Experience:

• Advanced degree preferred

• Experience in leadership and direct management of team preferred.

What We Offer:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• A dynamic and inclusive work environment.

• The chance to work with a leading global IT services company.

Compensation

The compensation range for the position in the U.S. is $146,040 to $277,320 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills, and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city, or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California: $160,680 to $332,760

Colorado: $146,040 to $277,320

New York City: $175,080 to $332,760

Washington: $160,680 to $305,160

Washington DC: $160,680 to $305,160

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.