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Salesforce Administrator

Maven Clinic

Maven Clinic

Sales & Business Development
United States · New York, NY, USA · Remote
Posted on Tuesday, June 11, 2024
Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has raised $300 million in funding from top healthcare and technology investors including General Catalyst, Oak HC/FT, Sequoia, Dragoneer Investment Group, and Lux Capital.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
  • TIME 100 Most Influential Companies (2023)
  • CNBC Disruptor 50 List (2022, 2023)
  • Fast Company Most Innovative Companies (2020, 2023)
  • Built In Best Places to Work (2023)
  • Fortune Best Workplaces NY (2020, 2021, 2022, 2023)
  • Great Place to Work certified (2020, 2021, 2022, 2023)
  • Fast Company Best Workplaces for Innovators (2022)
  • Built In LGBTQIA+ Advocacy Award (2022)

As a Salesforce Administrator at Maven Clinic, you will be responsible for providing day-to-day configuration, maintenance, and infrastructural support of our internal Salesforce environment. You will play a critical role in building and optimizing our growing technology stack; partnering with our Growth, Finance, Operations, Engineering, and Leadership teams in designing, managing, and improving systems integrations across our technology landscape inline with company priorities. A leading member of our growing Salesforce team, you will partner with existing team members to identify, configure, and deploy new business processes that exemplify best practices and scalable solutions at Maven.

Key Responsibilities

  • Own Salesforce.com administration, configuration, and infrastructure management to support day-to-day operations
  • Lead proactive initiatives to maintain and restructure scalable processes to enable key business workflows
  • Identify, build, and maintain system integrations between Salesforce, go-to-market and finance systems applications to drive automation and streamlined workflow execution
  • Partner closely with leadership on key initiatives identified in the business to ensure audit compliance
  • Develop system governance and design that adapts to the speed of a high-growth business
  • Prioritize, manage, and resolve support requests, including user account maintenance, automation, reporting and dashboarding, and other tasks

Qualifications

  • Minimum of 6 years of experience in Salesforce administration, with a proven track record of building and maintaining scalable processes to meet business goals
  • Experience managing system integrations with GTM technologies like CPQ, Hubspot, Salesloft (or other Sales Automation tools), accounting tools (Netsuite), and enrichment providers (6sense)
  • Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams to define, scope, and deliver solutions aligned to business needs
  • Strong project management skills, with the ability to create simplicity from complexity, and drive results at the intersection point of business and technology
  • Energized by fast-paced environments that combine near-term problem solving with long-term planning for scale
  • Experience with Gong, CaliberMind, Gearset (or other CI/CD tools), Git and CLM is a plus

For candidates in NYC, CA, CO, the salary range for this role is $145,000 - 207,000K per year. You will also be entitled to take part in the company bonus program and receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our Engineering & Product teams primarily operate from Seattle, WA, San Francisco/Bay Area, CA, and the New York Metropolitan area, NY. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits & Perks:

We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits:

  • Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
  • Whole-self care through wellness partnerships
  • Weekly breakfast, lunch, and get-togethers
  • 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
  • Annual professional development stipend and access to a personal career coach through Maven
  • 401K matching for US-based employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.