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As Director of Sales Excellence, you will be responsible for program leadership for Segmentation at MSA, holding end-to-end accountability Segmentation Strategy. Partnering across functions, you will shape segmentation strategy and translate business priorities into client movement that fuels growth while leveraging data driven insights to refine strategy and guide executive decision making. You will serve as a trusted advisor to senior leaders. The role will also be accountable for building a robust measurement framework that will determine the effectiveness of the program cycle over cycle.

This role sits at the intersection of sales strategy, finance, and operations, offering the opportunity to influence executive decision-making and shape MSA's segmentation approach. You will shape a high-visibility program that will fuel the future of our account team set up and enable a truly omni channel advertising segmentation model.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

• Own and evolve the Segmentation framework that underpins coverage, capacity, and resource-allocation decisions, synthesizing strategic direction, market insights, investment priorities, and field feedback into a scalable, actionable model that stays aligned to business strategy and operationally viable for Sales Planning.
• Translate segmentation strategy into coverage and capacity recommendations, developing the analytical models that connect segments to seller deployment, account coverage, territory design, and capacity scenarios, while partnering with Investment Planning and business leaders to inform resource-allocation decisions.
• Drive cross-functional alignment as the central coordination point across business teams, engineering, product, Global Commercial Strategy and Operations (GCSO), the MSA Leadership and field stakeholders — gathering inputs, reconciling competing perspectives, and building consensus on segmentation decisions and tradeoffs.
• Build the signals, modeling, and assessment processes that collect inputs, test and refine models, and evaluate outcomes, continuously improving the framework as business needs evolve.
• Enable downstream planning by partnering with Sales Planning and related teams to ensure segmentation outputs can be operationalized through book setting, quota setting, capacity planning, and other planning motions.

Required Qualifications:

• Bachelor's Degree in Business, Marketing, Sales, Finance, or related field AND 7+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field
  • OR equivalent experience.
• 5+ years experience using data to drive business outcomes or inform business decisions.
• 5+ years experience managing relationships with stakeholders, clients, and/or customers.

Preferred Qualifications:

• Bachelor's Degree in Business, Marketing, Sales, Finance, or related field AND 12+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field
  • OR equivalent experience.
• 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
• Experience with Sales Planning, segmentation, quota setting, or related sales operations functions in a global or highly matrixed sales organization.
• Demonstrated success translating business strategy into scalable operating models, programs, and governance frameworks that drive measurable business outcomes and inform future strategic decisions.
• Proven ability to influence senior executives, and navigate ambiguity, balancing competing stakeholder priorities to make high-impact business decisions.
• Experience leveraging AI, automation, data, or process redesign to transform business operations and improve organizational effectiveness.

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Sales Excellence IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.