Brand Writer

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We are inventing an AI Companion for Everyone – a superintelligent entity with personality and emotional intelligence that’s always in your corner. This is a rare opportunity to be a part of a team crafting something that challenges everything we know about software and consumer products.

Who are we? We’re a small, friendly, fast-moving team, supporting one another to do the best work of our lives, always looking to break new ground with an undying dedication to the user. We are proud of what we build, how we build it, and that our products define the AI era while earning the trust of our users. We run lean, obsess about users, prioritize quality and polish, and always root our decisions in research and evidence. We ship regularly, so your work will have real and immediate impact.

Our Core Values:

• Quality. We only deliver category-defining products that delight with their ease of use, guaranteed reliability, and beautiful, coherent design.
• Simplicity. We don’t overcomplicate. Less is more, always.
• Safety & Security. The highest standards of security, safety and responsibility are non-negotiable across all our business areas.
• Evaluation. We pay close attention to signals and aren’t afraid to change course when data and our experience tells us to. We are also careful with our metrics, focusing on delivering long-term sustainable value (rather than short-term KPIs).
• Kindness. Kindness is at the heart of our org and how we conduct ourselves. We care for, and support and respect one another, beginning again and learning every day.

We’re on the lookout for a talented and passionate Brand Writer to help build the next wave of capabilities of our personal AI companion, Copilot. We're looking for someone who has experience and passion for driving the end-to-end process of setting design vision and execution for innovative zero-to-one consumer products. We’re looking for someone with an abundance of positive energy, empathy, and kindness, in addition to being highly effective. The right candidate takes the initiative and enjoys building world-class consumer experiences and products in a fast-paced environment. This is a player/coach role. In addition to setting vision and direction, the ideal candidate can execute craft at pace within our design principles.

Our Design Principles:

• Create Magical Moments
• Guide the Journey
• Personality is Pivotal
• Always be Earning Trust
• Sweat the Details
• Be in Service to People

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

By applying to this U.S. Mountain View, CA position, you are required to be local to the San Francisco area and in office 3 days a week.

Required Responsibilities:

• 3+ years proven writing or content design experience AND a certification, degree, or training in English, Writing, Human-centered Design, Literature, or related field
  • OR equivalent experience.
• 1+ year(s) project leadership experience.

Preferred Responsibilities:

• A current portfolio is a must.
• 5+ years' experience of demonstrated growth in writing or content design.
• 2+ years' experience in brand agency environments and experience with brand thinking, naming and more.
• Extensive experience with brand writing, creatinve voice, personality, and values to create copy that amplifies in product and marketing.
• Experience working collaboratively with personality teams
• Proven track record with influencing brand, product and marketing copy
• Demonstrated experience with distilling down complex content into simple, cohesive material that spans across the Copilot product portfolio.
• Experience with brand thinking and naming
• AI experience is a must.

Writing IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until December 20th, 2024.

#copilot

• Develop and define editorial judgment and data-driven insights/feedback loops to plan and maintain content across different areas (e.g., for a content set, reviewing, improving, editing, or removing content; for a design review, reviewing and critiquing interaction design and user-experience [UX] text).
• Drives content approval and review process with partners across the organization and develop the language for Copilot, the core of the product.
• Shapes the content story with cross-company partners to keep it within the established tone, voice, and broader communications strategy.
• Drive building world-class AI applications that will delight consumers across Copilot, Edge, Bing, Windows and Mobile.
• Own a product writing area and be responsible for understanding user needs and behaviors, defining product requirements, managing end-to-end product development, launches and iterations.
• Find a path to get things done despite roadblocks to get your work into the hands of users quickly and iteratively.
• Enjoy working in a fast-paced, design-driven, product development cycle.
• Translate business goals into strategy, user experience and technical requirements in close collaboration with UX designers and AI model training teams.
• Define goals and performance indicators, set up and oversee experiments, measure success with data and research.
• Collaborate effectively and communicate clearly with cross-functional teams, including product managers, designers, and other engineers, to build exceptional consumer-grade applications.
• Embody our culture and values.