Solution Area Specialist
Microsoft
Solution Area Specialist
Beijing, China
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Overview
Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential - and excitement for the journey ahead.
As a Solution Area Specialist, you will discover and qualify new leads, drives consumption with new and existing customers, and identifies market and customer needs and collaborates with internal teams to devise solutions to meet those needs. You will orchestrate deals across multiple stakeholder groups including partners, and position Microsoft solutions in a competitive landscape through research and collaboration. You will also utilize industry expertise to differentiate Microsoft solutions and develop and manage pipeline for territory and forecast resource needs.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications
- Bachelor's Degree in Information Technology, or related field (or currently pursuing) AND 1+ year(s) technology-related sales or account management experience.
Preferred Qualifications
- Bachelor's Degree in Information Technology, or related field AND 2+ years technology-related sales or account management work experience OR 3+ years technology-related sales or account management experience.
Responsibilities
- Learns how Microsoft's 3-cloud-platform can enable digital transformation areas. Supports team members on digital transformation opportunities in an assigned area by applying established process and activities.
- Drives consumption and supports team members on identifying and progressing on opportunities to drive consumption with existing customers.
- Understands customer business needs through initial conversation. Collaborates with internal teams, partners, and services to recommend solutions or products in an assigned area with direction/guidance. Listens to customers to understand business outcomes.
- Establishes relationships with internal stakeholders and partners, seeking out and considering their opinions. Learns about the orchestration model within a solution area.
- Seeks client feedback (both formal and informal) to identify and understand the drivers of satisfaction and execute plans to maintain and continue to build on it, and to identify and understand the drivers of dissatisfaction, determine the root cause of problems, and establish recovery action plan to improve clients' overall experience. Shares feedback with account teams.