FastTrack Architect
Microsoft
FastTrack Architect
Multiple Locations, United States
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Overview
The FastTrack team is looking for FastTrack Architect that specialize in helping enterprise customers deploy the Microsoft 365 suite aligned by three solution areas:
- Secure Remote Work to improve productivity
- Security and Compliance
- Modern Management
In partnership with the Microsoft field sales and services teams (Customer Success Unit, Specialist Team Unit, Account Team Unit, Sales Excellence & Operations and Services), this role helps customers transform their business and IT environments through enablement and usage of Microsoft 365.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications:
- Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 4+ years experience in technical program/product management, coding, software development/delivery work
- OR equivalent experience.
- 2+ years of customer-facing experience.
- 2+ years of technical knowledge of the Microsoft 365 suite (Intermediate level across suite, proficient level on at least one workload (e.g., management or security).
- 2+ years of experience explaining technical scenarios, roadmap, key solutions, and technical architectures supported by Microsoft 365.
- 2+ years of experience with Microsoft 365 planning and deployment with enterprise customers.
- Ability to travel up to 25%.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.
Preferred Qualifications:
- 3+ years of customer-facing experience.
- 3+ years technical consulting, IT administration, support, project management, customer success management, or related work.
- Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
- Excellent customer communication skills and ability to collaborate within and outside of Microsoft.
- Ability to explain key solutions and technical architectures in Microsoft 365 and associated technologies.
- Proven track record delivering on team revenue or usage targets.
Customer Solutions Architecture IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until December 16, 2024
Responsibilities
- Engage and develop relationships with select Microsoft enterprise customers to ensure they get the full value of their Microsoft 365 investment.
- Be a trusted technical advisor to provide technical deployment guidance and best practices, design their deployment and upgrade plans, overcome hesitancy, and gain commitment from the customer to move forward with those plans.
- Ensure FastTrack scale resources and partners deliver that plan with the customer and resolve any escalations or delays.
- Serve as the chief deployment coordinator, demonstrating both technical and project governance capabilities.
- Identify customer deployment, revenue, and transformation opportunities through consistently evaluating the customer environment.
- Engage with customer business and technical leaders.
- Coordinate with the customer account teams and partners.
- Deliver briefings on relevant technical solutions and strategies.