Product Manager

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Microsoft is leading the security industry with cloud-based security products. Our team is at the forefront with a focus on Microsoft Defender for Cloud product. Our specific team (Customer Acceleration Team - CAT) is part of Customer Experience Engineering (CxE) organization and works very closely with product engineering, Microsoft filed (Sales and Marketing and Cloud Solution Architects), strategic customers, and partners. We create deep engineering relationships with the product engineering team to learn about the features of Microsoft Defender for Cloud product and its service architecture, and then educate Microsoft field, our customers, and our partners how to best deploy and use our products.

Are you passionate about Cybersecurity and empowering our Customers and Partners? Interested in working on one of the most exciting engineering teams at Microsoft Security? The Cloud Security Customer Engineering Experience (CxE) team is looking for a Product Manager to work in Microsoft Defender for Cloud (MDC) Customer Acceleration Team, whose mission is to help our customer successfully deploy and to drive usage of our Microsoft Defender for Cloud solution.

As an MDC- CAT Product Manager, you'll play an important role in shaping our security products engineering, enabling customers to protect themselves, and enabling Microsoft field to position and architect Microsoft Defender for Cloud solution.

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Required Qualifications:

• A basic understanding of cybersecurity.
• Familiarity with Azure Security, including network security.
• Basic knowledge of DevOps security, including GitHub, Azure ADO, and API Security.
• Understanding of Azure infrastructure.
• Basic knowledge of Microsoft Defender for Cloud across all plans.
• Legally authorized to work in Romania (Legally authorized = Has citizenship or has been granted a valid visa or work permit)

Preferred Qualifications:

• Experience in customer-facing roles.
• Ability to understand business goals and focus on achieving success.
• Skill in building strong technical relationships with internal teams and customers.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Subject Matter Expert: be a subject matter expert ( level 300) in the following Microsoft Defender for Cloud plans: Defender CSPM (including DevOps Security), Defender for APIs and Multicloud. Have a 200-level understanding of Defender for Cloud (all up plans). Be a trusted advisor to customers and product engineering. Use your cloud security skills to improve our Microsoft Defender security products/services, help customers get and stay secure by helping them with deploying our security solutions.
• Advocate for our customers: Capture the voice of the customers and synthesize quantitative and qualitative feedback into actionable recommendations in a prioritized manner. Relentlessly champion customer voice to engineering teams and be a change agent to develop innovative ways to handle customer scenarios and resolve complex issues.
• Practice Microsoft Culture: Growth mindset, One Microsoft, and Customer Obsessed, and Diverse and inclusive. Collaborate and work with a global high performing team to help customers learn and deploy our Defender for Cloud security product, to educate Microsoft field and third-party partners, and identify technical blockers and gather feature requests and share them with product teams.
• Drive Objectives and Key Results: Own and drive key results to enable the services to achieve business objectives. Collaborate with stakeholders to define product specific business objectives and rationalize, prioritize, and execute tasks to successfully achieve goals. Effectively communicate with quantitative and qualitative data to stakeholders across Microsoft in business reviews.
• Partner Development: Collaborate across Security CxE, Microsoft Field cybersecurity and third-party Partners in supporting skills transfers across our Microsoft Partners ecosystem to empower our customers, and drive scalability. Quality documentation and effectively educate others about Cloud Security solutions both in internal and external events (Executive Briefing Center – EBC, Webinars, conferences).