Solution Area Specialists (エンタープライズの製造業向けのセキュリティソリューション担当)
Microsoft
Posted on Dec 20, 2024
Solution Area Specialists (エンタープライズの製造業向けのセキュリティソリューション担当)
Tokyo, Tokyo-to, Japan
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Date posted
Dec 20, 2024
Job number
1796862
Work site
Up to 50% work from home
Travel
0-25 %
Role type
Individual Contributor
Profession
Sales
Discipline
Solution Area Specialists
Employment type
Full-Time
Overview
クラウド&AIソリューション事業本部(STU)セキュリティ統括本部では、エンタープライズ領域の製造業のお客様 を担当するセキュリティソリューションスペシャリストを募集しています。セキュリティスペシャリストは、エンドツーエンドのセキュリティに関するリーダーシップを発揮し、戦略的な機会を開発し、勝ち取る意欲を持ち、顧客に大きな価値を提供し、変革的な顧客成果を実現することが求められます。また、顧客と密接に連携し、サイバーセキュリティのニーズを特定し、Microsoftの製品とサービスの中から最適なソリューションを提案することが求められます。AIを積極的に活用し、クラウドサービスであるMicrosoft 365やAzure Security を中心に、変化に対応するためのお客様の課題を解決し、お客様のデジタルトランスフォーメーションの実現を安心・安全にお手伝いする意欲のある方のご応募を心よりお待ちしております。
Sales Excellence
Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for accounts in the assigned territory.
Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.
Sales Execution
Identifies customer business needs and technology readiness. Contributes to the development of solutions in collaboration with internal teams, partners, and services. Proposes prioritized solutions that align with customers' needs. Articulates the business value of proposed solutions.
Collaborates with team members to discover new opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborates with account teams, partners, or services to track and qualify new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.
Implements strategies to accelerate the closing of deals. Contributes input on strategies to drive and close prioritized opportunities. Coaches less experienced team members in deal plan execution. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.
Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts. For licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners.
Proactively builds external stakeholders' mapping. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business.
Engages in conversations with customers aligned to their industry to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Initiates conversations with customers on digital transformation in one or more solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, webinars, and direct engagement.
Scaling and Collaboration
Applies the orchestration model to leverage and expand relationships with internal stakeholders and partners (e.g., Enterprise Operating Unit). Navigates the MSFT organization to bring the best impact to the customer.
Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell and up-sell. Identifies new partners by researching and discussing with partners on customer scenarios. Develops joint proposal with partners. Contributes to developing partner strategies to address gaps in partner capabilities.
Technical Expertise
Initiates conversations with prospective customers/partners at events to expand external network. Acts as a subject matter expert in one or more solution area(s).
Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across Microsoft.
Collaborates with the 'compete' global black belts (GBB) to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication. Proactively provides analysis of the competitive landscape in supported solution area. Evaluates opportunities and makes recommendations on pursuit or withdrawal. Holistic value of MSFT platform versus single-point solution that positions MSFT favorably against competitors.
Qualifications
Required
- 5+ years of technology related sales or business development experience, particularly cloud computing and management; experience working within a technical sales environment.
- Ability to solve customer problems through cloud technologies and expertise in selling to senior business decision makers by aligning & reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities and decision criteria.
- Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs
- Exhibits outstanding operational excellence - including monthly/quarterly forecasting, building healthy pipeline, CRM entry and hygiene, opportunity management and virtual team orchestration
- Language fluency in Japanese
Preferred
- Language fluency in English
- Bachelor's Degree or equivalent work experience required 4-year degree preferred. Additional training in sales, business or marketing preferred.
Responsibilities
Key areas of responsibility:
- Achieve and exceed annual sales targets.
- Manage a deal team to develop and execute sales strategies for Microsoft Security solutions within assigned territories.
- Build and maintain strong, long-lasting customer relationships.
- Understand customer business needs and objectives to align Microsoft Security solutions accordingly.
- Act as a liaison between customers and cross-functional internal teams to ensure timely and successful delivery of our solutions.
- Enables and leads strategic discussions with CISO to design the end state
- Provide feedback to the product team regarding customer needs and potential enhancements.
- Stay up-to-date with new product launches and ensure deal team members are on board.
- Leads complex transformational opportunities to turn them into commercial agreements that deliver on customer objectives. Ensures a strong connection into delivery and success, post-sales, to help customers realize desired business value at scale
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.