Security Engineering - Fraud Operations

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Microsoft runs on trust. As our lives and businesses are becoming increasingly digitized, trust is the glue that holds us together. To create and enhance this trust, we increasingly turn to advanced technologies to anticipate and detect risks. Our work helps Microsoft grow its trustworthy 3rd party ecosystem, while proactively protecting individuals and organizations across the planet. Corruption, theft, cybersecurity, and human rights are complex threats, often intertwined. We have an array of services that help us tackle these problems, and your skills can help us continuously evolve them. In this role you will deliver innovation to every corner of the company, doing work that really matters.

Our Central Fraud and Abuse Risk Teamn is powered by risk intelligence. We leverage security and compliance domain expertise, troves of labeled data, and talented engineers to deliver resilient services that set the standard for the industry. We build, buy, and integrate the best available components and datasets to deliver a flexible, scalable platform that amplifies both automated and human decision-making. Our team embraces collaboration and the understanding that experimentation (failing fast) drives innovation. In our daily work, we demonstrate growth mindset, respect, accountability, connectedness, integrity, and agility.

Fraud Response Operations as a Center of Excellence management. If selected to fill this role, you will leverage data in these systems to understand threats, incidents, and risks and apply the intelligence to contain real time issues, make changes to security approaches, rules, and algorithms in the live systems, and implement features to improve or create system solutions. We are looking for an energetic, dedicated, and collaborative security engineering professional with a passion for simplifying complex problems in a fast-paced, agile environment. If this sounds like a good fit for you, come help us build the foundation of trust for our world's digital future.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/minimum qualifications

• Bachelor's Degree in Statistics, Mathematics, Computer Science or related field OR 3+ years of experience in software development lifecycle, large-scale computing, modeling, cyber security, anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), and operations incident response.
• 3+ years experience in developing data analytics services and/or Microsoft Azure based solutions.
• Experience with experimentation and prototyping.
• 2+ years of security or compliance analytics or security operations.
• Demonstrated understanding of data management processes and practices, and data quality control.
• Experience in Microsoft full stack.
• Business level fluency to read, write and speak English.

Other Requirements

• Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

• CISSP CISA CISM SANS GCIA GCIH OSCP Security+ Master's Degree in Statistics, Mathematics, Computer Science or related field OR 5+ years of experience in software development lifecycle, large-scale computing, modeling, cyber security, and anomaly detection.
• Experience with heuristic and machine learning analytical models and risk management methodology.
• Knowledge of Microsoft commercial business programs and operations.
• Knowledge of Microsoft compliance and security practices and processes.
• Microsoft Certified: Azure AI Fundamentals, Azure Data Fundamentals, Azure Fundamentals and/or Azure Security, Compliance and Identity.

• Deliver engineered intelligence systems solutions that are configurable and responsive to interrupt and prevent fraud activity.
• Drive Down Fraud and Compliance issues in critical customer and partner facing programs.
• Analyze Security, Compliance, and Fraud Data from Live Systems
• Recommend remediation actions and investigative referrals
• Revise live site security rules and settings to prevent additional issues
• Analyze ongoing performance of the rules and objectives
• Propose service changes and new features in order to ensure continuing excellence
• Participate in cross team projects and forums dedicated to improving our Central Fraud and Abuse Risk Team
• Maintains standards for customer and partner experience; responds appropriately to customer and partner issues and engages others as needed for resolution. Drives improvements. Identifies trends in customer and partner experience; recommends improvements. Advocates for customer needs to drive optimal customer experience. Defines customer and partner requirements, anticipates needs, and measures quality of experience.
• Proactively identifies and investigates potential issues in controls (e.g., network, identity, high security); leverages expertise and team members to address and drive down issues accordingly. Identifies and/or recognizes patterns and recommends potential mitigation strategies. Finds opportunities to leverage and contribute to the internal Microsoft community.