Sales Specialist Director (Unfied/Support)

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Overview

Do you want to be a leader in a transformational sales team that is revolutionising the way we sell our products, services, and solutions?

We are looking for passionate, experienced, and credible leader who will follow the model | coach | care approach to developing a winning sales team of Unified Solution Area Specialists. The Unified Solution Area Specialist leverages Microsoft’s more than 20 years of expertise with input from enterprise customers worldwide to provide a tailored cloud services and customer success model that drives impact across our customers’ Microsoft investment. As a Unified Solution Area Specialist Manager, you will excel in thought leadership by developing strategies for transformational culture change; hone your solution sales and networking capabilities by improving your teams’ consultative customer conversations and collaboration with internal, external, and partner stakeholders; and accelerate your career growth through the leadership challenge of being the bridge between corporate leaders and sales excellence, exceeding your teams’ performance objectives and running successful business in a complex organizational structure.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications (RQs/MQs)

• 4+ years of technology-related solutions or services sales or account management experience
• OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years of technology-related solutions or services sales or account management experience.
• 3+ years of people management experience.
• Working knowledge of Microsoft’s Unified Support, Customer Success business, and Microsoft’s commercial cloud offerings.
• 5+ years of solution or services sales experience.

Additional or Preferred Qualifications (PQs)

• 9+ years of technology-related sales or account management experience
• OR Bachelor's Degree in Information Technology, or related field AND 8+ years of technology-related sales or account management experience

Responsibilities

• People Management: You will deliver success through empowerment and accountability by modeling, coaching, and caring.

• Sales Execution: You will lead teams through orchestrating in a virtual team and bring impactful insights to customer engagements to accelerate and close opportunities, drive a robust deployment, and remove blockers to consumption. You will create and execute sales strategies, lead strategic projects and develop team strategies for driving and closing opportunities and guide your team on communicating with customers to understand their business needs or facilitate customer interactions.

• Scaling and Collaboration: You will coach your team in leading sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners.

• Technical Expertise: You will coach your team to lead BDM and ITDM conversations, have an expertise in negotiations share best practices and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.

• Sales Excellence: You will lay out long-term customer satisfaction strategies, guide team in whitespace analysis, and participate in regular strategic planning for assigned territory, review plans via ROB meetings, and align plans of team across departments. You will ensure team meet sales targets and operational standards and maintain the health of metrics within the assigned territory while mentoring/coaching team on growing knowledge on sales or products and ensuring team completes training and obtains certifications as required.