Executive Business Administrator, Americas Business & Sales Operations

Share job

Americas Business & Sales Operations (BSO) is the center of excellence for cross-business execution performance, operations strategy & planning, and sales operations to drive business impact and growth for the Americas. Our team helps scale execution, operationalize business & sales programs, drive business strategy, sales, and partner transformation that accelerate Microsoft’s business objectives locally across the Enterprise Business supporting Leaders, Managers, and Sellers.

Are you passionate about supporting a dynamic leader, who embraces and models our culture with a friendly and inclusive team, and being part of a collaborative administrator community? If so, we are looking for an Executive Business Administrator to join our team.

Our BSO team is dedicated to achieving strategic business outcomes for our customers and partners by empowering our field sellers. We turn sales operations strategies into systems that support our business goals, and we celebrate our successes for Microsoft (Americas) with enthusiasm and fun.

We are looking for an experienced and motivated Executive Business Administrator to support the General Manager and our BSO team. In this role, you will have the opportunity to thrive as a team player in a fast-paced environment, while caring greatly for attention to detail, and tackling challenges with positive energy.

By applying to this U.S. based position, relocation is not provided for the role.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Required/Minimum Qualifications

• 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management.

• 3+ years of experience using Microsoft productivity software including MS Office Suite, Outlook, Word, Excel, and PowerPoint AND using OneNote, SharePoint, Teams, or similar collaboration tools.
• 3+ years of experience with calendar management.

Additional or Preferred Qualifications

• Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)
  • OR equivalent experience.
• Self-starter with the ability to anticipate needs and proactively address them in a fast-paced environment, and act with appropriate urgency and flexibility with a positive attitude
• Dedicated initiative to identify, troubleshoot, and resolve problems independently, ensuring accuracy, professionalism, and attention to detail in achieving results.
• High level of effective interpersonal skills, customer service approach, and ability to maintain effective working relationships and accommodate diverse working styles
• Ability to understand the big picture and adjust direction accordingly
• Proficient in written, verbal communication skills and competent in Microsoft Office suite.

Business Support ATR-D - The typical base pay range for this role across the U.S. is USD $28.46 - $48.80 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $39.76 - $55.67 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until April 16, 2025

#SEO

• Complex calendar management with attention to details, accuracy, timeliness, conflict resolution and alignment to the leader’s priorities and commitments.
• Coordination and logistical support for onsite and offsite meetings/events including all hands, morale events, team training, and leadership offsites.
• Coordination of travel arrangements (e.g., accommodations, transportation, etc.) for manager(s) and/or group. Creating detailed itineraries/agendas for daily activities by setting and managing travel expectations to maximize trip productivity and managing all travel logistics to maximize trip itineraries.
• Assist with headcount management, org charts maintenance and distribution, and security group ownership and management.
• Create and oversee Teams channel access and Outlook distribution lists with a lens to accuracy and ensuring the right people are receiving the right information at the right time. You will partner with the Chief of Staff on this and other special projects.
• Timely and accurate reconciliation and interim approval of expenses.
• Work in partnership with Sales Enablement & Operations admin teams.
• Team support includes new hire onboarding and distribution of equipment and supplies.
• Be an active driver of team culture and cohesion.
• Ensure compliance with administrative operations policies and procedures.
• Build efficiency and effective responsiveness into existing operations and help define operational strategies. Undertake special assignments and projects as needed.
• Embody our Culture and Values