Hardware Lab Engineer ( DVE Engineer II )

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Do you want to be part of a startup culture while working for Microsoft? Do you like being close to the customer, ensuring Microsoft devices delight users? Want to work as part of a dynamic team? The Surface Post Launch Engineering team is looking for someone that can help shape the future of devices by being the face of our in-market products.

We're seeking a talented Software Quality Engineer II to analyse, debug, design and implement effective and scalable solutions that improve product quality and reliability.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications

• Bachelor's Degree in Computer Science OR related technical field AND 4+ years technical engineering experience with coding in Scripting languages like Python or shell
• Hands-on experience with devices or SOC.
• Strong organizational and supervisory skills.
• Excellent communication and vendor management abilities.
• Knowledge of ESD compliance and storage management.
• Ability to handle device rework independently.
• Familiarity with procurement tracking and mechanical design cooperation.
• Technical proficiency in setup Infrastructure and testing.
• Experience with Procurement, Shipping & Inventory management process & tools.

Other Requirements

Candidates must be able to meet Microsoft, customer and/or government security screening requirements that are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• 2+ years of experience leading lab operators.
• Some experience diagnosing power and performance issues on a Windows device.
• Experience dealing with geographically diverse teams.
• High tolerance for ambiguity and ability to make progress in the face of it.
• Enthusiastic, motivated and self-driven
• Some domestic and international travel may be necessary

• Services and Supervision:

• • Provide services to all engineers, ensuring their needs are met efficiently.

• • Supervise the lab operator team, guiding and supporting their activities.

• Budget and Vendor Management:

• • Prepare yearly lab budget plans, forecasting expenses and resource needs.

• • Establish and maintain contact with various vendors, ensuring timely procurement of components.

• • Track required components, obtain quotes, lead times, and specs.

• • Compare vendors to ensure timely, cost-effective and high-quality procurement.

• Lab Organization:

• • Continuously organize the lab to maintain a clean and efficient workspace.

• • Maintain awareness and control over storage, ensuring proper inventory management.

• • Conduct and contribute to quarterly asset audits.

• • Provide special care and preparation before LT visits.

• Lab Setup Management:

• • Map lab setups, including location, components, and owners.

• • Monitor utilization, tracking uptime, downtime, idle periods, and maintenance slots.

• • Identify opportunities for setup sharing and asset reuse to optimize resources.

• Device Rework and Compliance:

• • Work with multiple stakeholders to understand rework requirements and independently handle the rework process.

• • Ensure compliance with ESD standards to protect sensitive components.

• Storage Management:

• • Organize storage areas, ensuring efficient use of space and easy access to components.

• • Determine what should be ordered for storage, considering cost and warranty implications.

• Shipping and Cooperation:

• • Coordinate with the Maintenance and Infrastructure team for shipping and logistics.

• • Track procurement activities, ensuring timely delivery and resolving any issues.

• Procurement Tracking:

• • Gather requirements from teams and communicate with vendors and distributors.

• • Track orders to ensure timely delivery and resolve any procurement issues.

• Mechanical Design Cooperation:

• • Collaborate on reworks, assembly, and modifications of different setups.