Sales Excellence Manager

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You will be part of a super collaborative Enterprise Team that helps businesses achieve their digital transformation and business goals with Microsoft solutions and partners. The key to the role is the ability to drive actionable outcomes, guide and optimize the sales process Segment and sales leaders. You will partner closely with other roles to make forward-looking performance recommendations of your segment.

We’re hiring a proactive, analytically-minded Sales Excellence Manager to support three high-impact sales motions within Microsoft’s U.S. Manufacturing business. This role is equal parts strategist, builder, and operator—and will be critical in driving performance insights, sales forecasting, and operational execution across a growing $7B+ enterprise. This is a non-quota carrying role that provides strategic and operational support to sales leaders and account teams. You’ll partner closely with Sales GMs and cross-functional leaders to lead the forecasting rhythm, improve reporting, and streamline processes that support pipeline and consumption growth. You'll be supporting sales leaders aligned to these three Solution Areas:

• Biz Apps – Microsoft’s suite of tools (like Dynamics 365 and Power Platform) that help businesses run core operations like CRM, ERP, and workflow automation.
• Unified – Our premier support offering that bundles proactive and reactive services to help customers get the most out of their Microsoft investments.
• ISD (Industry Solutions Delivery) – Microsoft’s internal consulting arm that partners with strategic customers to drive digital transformation, cloud adoption, and delivery execution.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/minimum qualifications

• 4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field
  • OR equivalent experience.
• 3+ years of experience using data to drive business outcomes or inform business decisions.
• 3+ years of experience managing relationships with stakeholders, clients, and/or customers.
• Advanced Excel skills, including comfort with modeling and common formulas (e.g., SUMIFS, INDEX/MATCH, pivot tables)

Additional or Preferred Qualifications

• Bachelor's Degree in a related field.
• 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
• Power BI or dashboarding tool experience
• CRM experience (Salesforce, Dynamics, etc.)
• Familiarity with ERP/CRM sales cycles and terminology
• Understanding of key enterprise processes (e.g., order-to-cash, procure-to-pay)
• Exposure to consulting or post-sales customer success teams
• Collaborative working style—able to partner across Sales, Finance, Ops, and other cross-functional teams to drive shared goals
• Comfortable navigating ambiguity, shifting priorities, and independently identifying areas to add value

Sales Excellence IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until May, 9, 2025.

• Forecasting & Rhythm of Business (ROB):Lead the monthly forecasting process across Unified, ISD, and Biz Apps. Deliver accurate, forward-looking views of performance and support decision-making across multiple stakeholder groups.
• Pipeline Insights & Execution Support: Partner with sales leaders to monitor pipeline health, surface friction points, and provide recommendations that focus teams on the right opportunities.
• Tooling & Process Improvement: Identify manual processes that need modernization and build scalable tools and dashboards to support better decision-making. Strong Excel skills required; Power BI or equivalent dashboard experience is a plus.
• Cross-Functional Planning: Support fiscal year planning, sales strategy development, and org transitions in collaboration with Finance, Segment Leaders, and Sales Ops.
• Proactive Insight Generation: Anticipate business needs and drive insights without waiting for direction. The best ideas won’t always be assigned—they’ll be driven by you.
• Embody our culture and values