Principal Program Manager
Microsoft
Principal Program Manager
Redmond, Washington, United States
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Overview
Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products in our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.
The Fabric CAT team is a customer success and advisory team within the Azure Data product organization which bridges between the engineering teams shipping the product and our Microsoft field teams and customers.
We are looking for a Principal Program Manager to join our team.
This role is for someone who has technical experience with data estate implementation and understands what business decision makers in our customer organizations are looking for as they invest in analytics solutions.
The Principal Program Manager role will engage and work closely with key partners and help them skill up in the process. These engagements will function in support of the success of the product, field, and customer teams through the technical expertise, stakeholder management, and program management skills expected of the role.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications:
- Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
- OR equivalent experience.
- 1+ year(s) of experience with Microsoft Fabric and related products and services.
- 4+ years of program and executive stakeholder management experience.
Other Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
- This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Experience with Power BI and related products and services.
- Experience with Azure Data products and services.
Customer Experience Program Mgmt IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until May 6, 2025
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Responsibilities
- Proactively collaborates with customers to identify conditions of success, including unmet needs, with in-depth expertise to efficiently gather requirements.May help to define complex product and program strategy from customer interactions.
- Delves into customer conversations to discover unmet needs and starts to innovate processes to more efficiently accelerate customers, based on their capabilities and goals, across multiple product groups.
- Efficiently executes customer solutions and projects, scaling as possible.
- Proactively innovates from established plans and processes to better accommodate to the customer capabilities and goals across multiple product groups in order to efficiently execute customer solutions and projects, scaling for multiple/complex enterprises as possible.
- Proactively creates and maps Microsoft solutions to customer requirements and environment, leveraging deep technical expertise within the customer industry, customer business goals, and technical capabilities to align solutions that meet customer needs.
- Collaborate with customers and/or internal stakeholders to communicate strategy and align solution implementation timeline, provide updates, and adapt plans to changing goals.
- Works with team to provide technical expertise to customer and enable opportunities for evangelizing and optimizing the product and use case, allowing for further integrating of platforms and solutions into the customer business, driving product usage.
- Anticipates highly complex product/solution-related requests or issues from customers. Captures comprehensive and complex product insights based on customer needs and requirements to further develop the product, synthesizing insights across some customers.
- Evaluates customer short- and long-term strategy effect on product alignment, with consideration for other customer's priorities.
- Leverages complex understanding of pain points of field/sales organizations to address. Builds upon framework and guides others to evangelize (e.g., talking at different events, team meetings, articulate the value proposition) to key internal stakeholders about program updates. Espouses capabilities, impacting a wide breadth of organizations.
- Embody our culture and values.