Software Solution Engineer

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Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a
theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of
lives around the world. You can help us to achieve our mission.
As the world emerges from a global pandemic, there has been a profound impact on what people expect from work. In our most recent Work Trend Index study, we found
that 53% of employees are more likely to prioritize health and wellbeing over work than before the pandemic. The shift demands companies rethink their approach to the
employee experience—things like culture, purpose, flexibility, and mental health—to thrive in this hybrid world of work.

Microsoft is at the forefront of this transformation, launching an entirely new business category called Employee Experience. Microsoft Viva is an employee experience
platform that brings together communications, knowledge, learning, resources, and insights in the flow of work. Powered by Microsoft 365 and experienced through
Microsoft Teams, Viva fosters a culture that empowers employees and teams to be their best from anywhere. Employee Experience and Engagement | Microsoft Viva
To support our customers, the Employee Experience team is looking for someone who is passionate about people as individuals, not just workers. The Employee
Experience Specialist is an accomplished and experienced solution seller with a proven record of accomplishment of Solution sales for a SaaS-based company or similar
technology.

You will lead a virtual team of technical, licensing expert, engineering resources to advance the sales process and achieve/exceed solution sales and usage/consumption
targets for related workloads in your accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks
to deployment and drive customer satisfaction.

Required Qualification:
5+ years technical pre-sales or technical consulting experience
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ year(s) technical pre-sales or technical consulting experience
OR equivalent experience

Preferred Qualifications:
6+ years technical pre-sales, technical consulting, or technology delivery, or related experience
OR equivalent experience
4+ years experience with cloud and hybrid, or on premises infrastructure, architecture designs, migrations, industry standards, and/or technology management
Certification in relevant technologies or disciplines
Azure Certifications: AI-102 Azure AI Engineer Associate or AZ-204 Azure Developer Associate or AZ-400 DevOps Engineer Expert or GitHub Foundations
or GitHub Copilot or GitHub Advanced Security

Business-level Japanese is required.

#MCAPS_FY26H1-SE-Developer

Purpose
• The main goal of Microsoft Solution Engineer (SE) is to win the technical decision of customers to purchase and use our technology. The SE is expected to be able to both own and win customers’ technical decisions,
as well as find new opportunities through their contacts and engagements for sales specialists to pursue. As a SE, you work within a virtual team of technical, partner and consulting resources to help educate your
customers at a technical level, demonstrate, and prove our solutions, and win the technical decision, allowing the team to achieve/exceed quarterly sales targets in your accounts. Being part of this team will allow you
to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.
• Proven track record of building deep technical relationships with senior executives. Experience in managing various stakeholder relationships to get consensus on solution/projects. The ability to influence and build
relationships across technical and business teams. Demonstrates executive presence, presentation skills, deep technical product demo abilities, written and verbal communication skills. Works cohesively with
customers, the Microsoft account team, and Microsoft partners. Helps others succeed by identifying and promoting innovative solutions and strategies. Experience in creating Proof of Concepts (PoCs), Minimum
Viable Products (MVPs) for customers that lead to production deployments.

Key Responsibilities
• Own technical sales with customers’ technical decision makers (TDMs) leveraging processes and tools, demos, programs, offers, and drive proof of concepts (POCs) using consultative sales methodology and technical
expertise across other Solution Engineers to influence the customer vision.
• Build trusted advisor relationship with customers’ technical decision makers (TDMs and TDM-1) and use proactive effort to find and understand customers’ pain points and work together with customers to co-develop
secure & resilient solution architecture for production scale delivery using Cloud Adoption Framework (CAF) best practices including Unified Support and Cloud Migration Factory (CMF) offer for every opportunity.
• Collaborate with GitHub sales team to provide customers with GitHub Enterprise platform details and own developer conversation.
• Overcome competitors and technical objections and manage customer escalation with Global Black Belt and engineering team to share insights and best practices for product improvements.
• Critical to maintain and grow expertise in GitHub & App development frameworks & tools (VS Code, pro code/low code, AI Assisted Dev Tools) CI/CD, DevOps and platform Eng. (feedback loops, security, deployment,
monitoring, performance)
• Important to maintain and grow expertise in scalable architecture and cloud native app dev (APIs, containers, microservices, event-driven).
• Keeping up to date with market trends and competitive insights; collaborate and share with the developer technical community.