Envisioning Specialist
Microsoft
Envisioning Specialist
Redmond, Washington, United States
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Overview
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more—and the Customer Engagement Team (CET) is where that mission comes to life. As part of the Commercial Solution Areas (CSA), CET leads high-impact executive engagements that deepen customer and partner relationships while accelerating cloud growth. We design and deliver end-to-end experiences that blend curated content, speakers, and immersive storytelling to inspire action and drive AI transformation. If you're passionate about engaging with customers and want to be at the forefront of innovation, CET offers a dynamic platform to make a meaningful impact and grow your career.
Here's what we are seeking. Picture this: You are standing with a group of customer executives after having just concluded an immersive technology/business use case demonstration at Experience Center One, showcasing the latest cutting-edge technology available at Microsoft. You’re feeling accomplished and your customer is genuinely congratulating you on a job well done. They are asking to learn more and help enable what you presented could be applied to their business. Success!
If you want to be in the above position, you are motivated by turning the complex into the understandable. You have an innate passion for staying in the know on technology that will revolutionize the world. You relish the opportunity to win the hearts and minds of our most strategic customers and seek to understand our customers’ goals, objectives, and interests to do so.
This role will allow you the opportunity to directly shape the perceptions and paths Microsoft’s top accounts will take in their AI Transformation in the years to come through delivery of hundreds of engagements with customers from around the world.
Come join the Worldwide Customer Engagement Team (CET) – our team leads highly-visible, high-impact programs to engage customers and partners. We have an opening for an Envisioning Specialist to be a part of this mission. This position is based in Redmond, WA at Microsoft’s Experience Center One, and requires on-site presence due to the hands-on nature of briefing delivery (with some flexibility for remote work as needed). Travel requirements are typically low (approximately 0–10%), but occasional travel may occur for off-site events or coordination with other Experience Centers.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Qualifications
Required/Minimum Qualifications:
- Bachelor's Degree in Business, Operations, Finance or related field AND 2+ years work experience in program management, process management, process improvement
- OR equivalent experience
- 2+ years of experience presenting to audiences of 20+ and/or senior executives in-person.
- 2+ years of experience in or around the following technologies: AI, IT, Cloud, and Software business trends, including impact of AI transformation on industry verticals.
Preferred Qualifications:
- 5+ years of experience presenting to audiences of 20+ and/or senior executives in-person
- 5+ years of experience in or around the following technologies: AI, IT, Cloud, and Software business trends, including impact of AI transformation on industry verticals.
- Experience creating scripts, key talking points, and other documentation to support demo or experience delivery.
- Experience delivering solution and product demos to customers.
- Must have conversational depth of subject matter expertise in AI, IT, Cloud, and Software business trends, including impact of AI transformation on Microsoft’s priority industry verticals (Retail, Healthcare, Manufacturing, etc.).
- Ability to multitask and manage multiple concurrent deliverables, and to move fluidly from project work to presenting in front of customers across multiple engagements per day and week.
- Experience with cross-team collaboration skills, as part of a small team which will need to work closely supporting one another for mutual success.
- Experience in a role that requires either storytelling or executive presentation.
- Experience in Azure (Data & AI, Apps & Infrastructure), Modern Workplace and Business Applications, from a prior sales, marketing or engineering role related to these areas.
Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $76,800 - $151,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $168,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until June 10, 2025
Responsibilities
- Deliver hands-on technology demonstrations in person at Microsoft’s Experience Center One to some of our top strategic enterprise customers.
- Inspire and instill confidence in customer audiences by facilitating a wide range of solution area capability demos, industry demos, and customer success demos.
- Support the creation of scripts for assigned demos and experiences; package up materials including scripts, training videos, and other documentation for consumption by other CET facilities around the world.
- Share expertise to evangelize highly complex customer engagement delivery programs to stakeholders, partners, and customers to gain buy in.
- Manage the deployment of new technology experiences/demos in the Center in conjunction with the Immersive Experiences lead, and the general operation and performance of demos and experiences, in partnership with the global technology operations team.
- Act as a subject matter expert in storytelling and customer demo delivery, provide insight and perspective to CET partners in Redmond, as well as the global community of Envisioning Specialists in Silicon Valley, Munich and Singapore.
- Capture the “Voice of the Customer” at the conclusion of each demonstration, documenting in our internal tools and with our account teams to accelerate the sales cycle.
- Identify trends, business needs, challenges, and feedback from customer engagements; provide feedback on existing experiences and ongoing ideas for potential new experiences to be developed.