Senior Services Engineer – Gaming AI

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Are you passionate about building scalable, resilient backend systems that power modern interactive experiences? Do you thrive in environments where engineering excellence meets fast-paced product innovation?

At Xbox Gaming AI, we are exploring emerging technology trends to craft the next era of gaming. We are venturing beyond the horizon and charting a course forward with players and creators at the center. Our goal is to define the future of Xbox by advancing our mission of bringing joy and community to every player on the planet. If you value dynamic and agile teams that are proactively advocating for a diverse workforce, we have a great role for you.

We’re looking for a Senior Services Engineer to help design and build the cloud systems that power creative tools and player-facing experiences. You’ll work across architecture, implementation, and operations to create reliable, secure, and scalable services. Your work will enable key features like collaboration, content sharing, and persistence, supporting seamless workflows across mobile and web platforms.

This is a unique opportunity to help define new categories of play and build experiences that blend creativity, technology, and community.

We Value

• Growth Mindset: You are always learning and open to feedback that improves your work.
• Be Brave. Be Bold: You embrace experimentation and are not afraid to challenge conventions.
• Collaborate: You thrive in cross-disciplinary teams and value shared ownership.
• Diversity, Equity & Inclusion: You contribute to an environment where everyone feels respected and empowered.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications (RQs/MQs)

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, TypeScript , JavaScript, or Python
  • OR equivalent experience.
• 4+ years of experience building and operating backend systems in production environments.
• 3+ years of experience Microsoft Azure services such as Azure Functions, Cosmos DB, App Services, and Azure Storage.
• 3+ years of experience in C# and ASP.NET Core, with strong architectural and implementation skills.

Preferred Qualifications

• Understanding of distributed systems design, including reliability, scalability, and fault tolerance.
• Experience with CI/CD pipelines and cloud-native deployment workflows.
• Experience with multiplayer, real-time systems, or creator-focused collaboration platforms.
• Familiarity with backend security practices (e.g., authentication, authorization, data protection).
• Knowledge of microservices and service-oriented architecture design.
• Experience with observability tools such as Application Insights, Azure Monitor, or OpenTelemetry.

Software Engineering IC4 - The typical base pay range for this role across Canada is CAD $114,400 - CAD $203,900 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Microsoft will accept applications for the role until July 11, 2025.

• Design and implement scalable cloud services using C#, .NET, and Microsoft Azure.
• Build APIs, event-driven systems, and backend features that support interactive tools and real-time workflows.
• Collaborate with client, engine, and AI engineers to define service interfaces and data flows.
• Ensure the security, performance, and observability of backend systems.
• Define infrastructure using Infrastructure-as-Code and DevOps best practices (e.g., Azure DevOps, Bicep, Terraform).
• Contribute to technical decision-making and mentor other engineers on backend architecture and operations.
• Continuously improve reliability, scalability, and team productivity through tooling and automation.