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Senior Manager, Growth Operations

Pearl Health

Pearl Health

Sales & Business Development, Operations
Boston, MA, USA · New York, NY, USA · Remote
USD 125k-165k / year
Posted on May 17, 2025

Who we are...

Pearl Health is powering the future of healthcare. We help primary care providers and organizations to deliver quality healthcare to the patients who need it most, when they need it most — and get rewarded for keeping patients healthy.

Our technology, services, and financial tools enable better, more proactive care, decrease total cost of care across patient panels, and optimize performance in value-based care models for Traditional Medicare and Medicare Advantage.

We are a team of physicians and public health experts (Stanford, Harvard, Mount Sinai), technologists (athenahealth, Amazon, Meta, Flatiron), healthcare innovators (Centivo, Aledade, Stellar, Arcadia), and experienced risk management professionals (CVS/Aetna, Humana, Oscar) who believe that primary care providers are the key to addressing our healthcare system’s biggest challenges.

Since its founding in 2020, Pearl has expanded to partner with thousands of primary care providers in practices and organizations across 44 states. Our investors include Andreessen Horowitz, Viking Global Investors, AlleyCorp, and SV Angel.

What we hope you can do...

Pearl’s Growth team is seeking a strategic and self-directed Senior Manager, Growth Operations to lead critical sales and contracting operations during a pivotal phase of scale. This role goes beyond execution — we’re looking for a problem-solver who thrives in ambiguity, proactively identifies opportunities for improvement, and drives alignment across teams.

As a senior leader within the Growth function, you will own and evolve the systems, processes, and metrics that fuel our go-to-market engine. From optimizing deal flow to overseeing our contracting infrastructure, your work will directly shape how we scale our provider network and support operational excellence across the business.

To be successful in this role you will:

  • Own and evolve the end-to-end contract operations process, including platform administration, internal workflows, and external execution.

  • Manage contract drafting, redlining, execution ensuring smooth execution and careful documentation cross-functionally.

  • Lead implementation and optimization of contracting platforms — prior experience with CLM tools required, with strong preference for Ironclad.

  • Define and track contract lifecycle KPIs, integrating key metrics into centralized systems to inform broader customer lifecycle management.

  • Partner with cross-functional teams (Legal, Customer Success, Data Science, etc.) to align contract workflows with broader growth and operational priorities.

  • Serve as project lead for high-impact initiatives during Growth Season, ensuring alignment, accountability, and seamless execution.

  • Drive data analysis to uncover bottlenecks, inform process improvements, and identify strategic growth levers.

  • Support cross-functional efforts to streamline deal processes, improve data integrity, and ensure timely, accurate pipeline reporting for executive visibility.

  • Design and operationalize scalable quota-setting and compensation frameworks aligned with business goals and performance outcomes.

  • Guide targeting strategies and territory design by leveraging external and internal data assets to optimize GTM coverage.

Who you are…

  • 6–8 years of experience in growth operations, revenue operations, or a similar function, with increasing levels of ownership and leadership.

  • Demonstrated ability to lead complex projects across departments, synthesize competing priorities, and deliver business-critical outcomes.

  • Strong experience in contract operations, including CLM platforms (Ironclad preferred), redlining workflows, and post-signature processes.

  • Proven track record of owning and improving data flows between contracting systems, CRMs, and customer lifecycle tools.

  • Comfortable navigating ambiguity — you bring structure, propose solutions, and mobilize teams toward clarity and results.

  • Analytical mindset with the ability to turn data into strategy and communicate it effectively at all levels.

  • Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

  • Exceptional written and verbal communication skills, with a proactive and collaborative working style.

  • Experience in healthcare and/or Medicare is a plus.

  • Bachelor's degree or equivalent experience.

Our Values

We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Our definition of diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. We believe all of our colleague’s points of view are integral to our success, and that inclusion is everyone's responsibility and a cause of beautiful things.

We welcome candidates from all backgrounds and are committed to a fair hiring process free from discrimination and focused around problem solving, improvement, and mutual empowerment.

Compensation and Benefits

The salary range Pearl Health expects to pay for this position is between $125,000-$165,000 per year. Full time employees are also eligible for annual discretionary bonus. Where a given candidate falls within that range will depend on a variety of factors, including, but not limited to, the candidate’s relevant skills, experience and location, labor market conditions and participation, if any, in other compensation arrangements. Pearl Health provides its employees a competitive benefit package - for more information please review our benefits page.

Agency Submissions

We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.