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Employee Communications Lead



Marketing & Communications
New York, NY, USA
Posted on Saturday, June 1, 2024

About Ramp

Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it’s working: over 25,000 businesses on Ramp to save an average 5% and close their books 8x faster.

Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year.

Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. In 2023, Ramp was named Fast Company’s #1 Most Innovative Company in North America, LinkedIn’s #1 Top Startup in the U.S., a CNBC Disruptor, and a TIME100 Most Influential Company.

About the Role

Ramp is one of the fastest growing startups in history, and that’s only been possible because of the insane caliber of our people. To meet our ambitious goals we need all Ramplings to be in sync and excited about the journey we’re all on. That’s where you come in.

We’re looking for our first Employee Communications hire at Ramp, reporting to the Head of Communications. This role comes with a lot of freedom and responsibility. You’ll have the opportunity to build from the ground up and take ideas from concept to reality.

We’re looking for someone experienced in building and scaling employee communications functions before, ideally at a high-growth startup. That said, while experience is valued, first principles and creative thinking are even more so. We’re looking for someone who wants to take a best practice (e.g., All Hands) and put a new spin on it. Someone who can communicate sensitive topics in a way that doesn’t come off as corporate jargon. Someone who is constantly experimenting rather than relying on the tried and true.

The person in this role will have a high level of autonomy and act as a trusted advisor to our executive team. You should be comfortable leading through influence and with people of all styles. In a meeting, if the employee experience is not top of mind, you are the voice to change that.

What You’ll Do

  • Develop and execute an employee communications strategy that builds and fosters trust in Ramp’s purpose and journey.

  • Create unique moments for Ramplings to come together in person and virtually, inspiring pride in what we’re building together.

  • Own Ramp’s bi-weekly All Hands – and scale to other offices / virtual setting.

  • Partner closely with Comms, People, Finance/IR, and the Executive team on company-wide communications and initiatives.

  • Serve as a trusted advisor to our Executive team, helping them more effectively communicate across their teams and identify an effective, authentic communication style.

  • Evaluate tools and systems to strengthen solutions for keeping Ramplings connected, and define a channel strategy for company-wide communications.

What You Need

  • 8+ years experience in communications or related fields, with at least 5 of those focused on employee communications.

  • Succinct writing skills that infuse personality and humanity (you write like people talk!).

  • Grace with a backbone – you can work with anyone and aren’t afraid to stand up and disagree.

  • A creative spirit who can story-tell across mediums, including video, visual design, and the written word.

Nice to Haves

  • Experience in video production, editing, or graphic design.

  • Experience creating talent brand programs.

  • Experience taking a company public.

  • Experience in change management.

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $5,000 per year)

  • WFH stipend to support your home office needs

  • Wellness stipend

  • Parental Leave

  • Relocation support for NY

  • Pet insurance