To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job functions

Salesforce security and compliance expert for customers and prospects
● Understand our business and the problems we are trying to solve, deeply, when it comes to our core security services
● Support the sales and pre-sales teams in responding to customer risk and security questionnaires and queries
● Build customer trust through managing and hosting in-person customer/prospect security meetings
● Be the Salesforce field expert for the Salesforce trust story covering security, architecture, reliability, performance, privacy and compliance.
● Interface with Product Management and Security teams to ensure all the latest security features and capabilities are properly represented in customer responses
● Collaborate with the Salesforce Legal, Privacy and other teams on customer-specific contract requirements
● Interface to Salesforce security engineering and product management teams ● Ensure teams are aware of gaps in our security/compliance capabilities that are impacting customers and prospects
● Ensure field sales, services and partner teams are consistently enabled with the latest and best positioning around Salesforce security and compliance
● Gather customer security/compliance requests, and liaison with Salesforce product managers to maintain a security product roadmap
● Provide input and assist in developing compliance-related documentation: white papers, standard questionnaires, security best practices, etc.
● Develop SME capabilities for selected Salesforce Services and work with the product teams and global SMEs within the team to stay updated on the latest developments.

● Support drafting white papers and security collateral

Desired Qualifications

● Bachelor's degree with 6+ years of experience in information security, governance, and compliance
● Experience with cloud platforms like AWS, GCP, Azure.
● Understanding the architectural and security nuances.
● Excellent cross-functional collaboration and communication skills across product, security, Marketing, Field Sales, and more.
● Excellent communication and presentation skills
Desired skills and experience
● Familiarity with one or more security and regulatory frameworks: NIST 800-53, NIST Cybersecurity Framework, PCI-DSS, ISO 27001, ISO 27017, ISO 27018, CSA, Monetary Authority of Singapore (MAS) Outsourcing Guidelines and TRM, Personal Data Protection laws in Singapore, Malaysia, Thailand, Indonesia, Vietnam etc, BNM Outsourcing guidelines and Risk Management in IT (RMiT) etc.
● Managed one or more compliance certifications/audits, either as an auditor or responder ( PCI-DSS, ISO27001, SOC-1/2, IRAP/ISMS, MTCS, etc.)
● Experience with completing customer security/compliance questionnaires ● Familiarity with Data Protection Laws in Australia
● Experience interpreting the intent of specific customer questions, and mapping them to industry standard controls
● Familiarity with public cloud architectures, security practices and compliance documentation

● Experience working in the Financial Services, Insurance, Banking, Superannuation, Telecommunication services industry
● Strong team player

About Salesforce
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.