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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Email Security & Network Defense (ESND) team aims to deliver exceptional email, deception, and service edge protection. This is accomplished through innovation, automation, and Agile excellence, ensuring a secure and efficient environment for the organization. ESND aims to reduce security and business risk, leveraging industry best practices and cutting-edge technologies to set the standard for excellence.

We are seeking a talented Systems Engineer to join our team in building and supporting Enterprise Email and Network Edge Security Services. The ideal candidate will have a strong understanding of network and email security concepts and technologies, including SPF, DKIM, and DMARC. Experience with tools like Proofpoint, Gmail and SASE platforms would be an advantage as well as a keen interest in staying current with the latest security threats and anomalies.

Responsibilities

• Implement and maintain email security measures to protect against spam, phishing, malware, and other email-borne threats.

• Manage and optimize email security platforms such as Proofpoint.

• Monitor email traffic for suspicious activity and security incidents.

• Respond to and investigate email security incidents, coordinating with the incident response team.

• Collaborate with cross-functional teams, including Security, IT, and CSIRT, to enhance email security controls.

• Develop and maintain documentation for email security processes and procedures.

• Stay current with the latest email security threats, trends, and technologies.

• Provide support and guidance to users on email security best practices.

• Analyze and report on email security metrics and performance.

• Identify and implement improvements to email security systems and processes.

• Assist in the evaluation and selection of new email security technologies and vendors.

• Support and maintenance of secure internet access solutions, including SASE architectures.

• Monitor and analyze internet traffic for security threats and anomalies.

• Collaborate on the development and enforcement of internet access policies and controls.

• Build and deploy honey tokens across the enterprise environment.

• Strong understanding of email security concepts and technologies, including SPF, DKIM, and DMARC. Experience with tools like Proofpoint, Gmail, and SASE platforms

Required Skills/Experience

• Experience working in a large-scale, enterprise security environment.

• A related technical degree required

• Experience in the evaluating and selection of new email security technologies and vendors would be beneficial

• Proven track record in developing and maintaining documentation for email security processes and procedures.

• Providing support and guidance to users on email security best practices.

• Analyzing and reporting on email security metrics and performance.

• Collaborating on the development and enforcement of internet access policies and controls.

• Identifying and implementing improvements to email security systems and processes.

• Experience with deception technologies

Preferred Qualifications

• Some proficiency with scripting languages such as Python

• Some proficiency with Linux/Unix command prompt and shell scripting

• CISSP, CISM or similar security or network certification

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $172,000 to $236,500.

For Washington-based roles, the base salary hiring range for this position is $143,300 to $197,000.

For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.