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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Description

We are seeking a highly motivated, exceptional Senior Manager/Director to serve as Chief of Staff, reporting directly to our CEO of AppExchange and Global Partnerships. This high-impact role demands a strategic thinker, expert communicator, and trusted operator who excels in a fast-paced environment.

The ideal candidate will drive organizational priorities, translating strategy into actionable execution, oversee priorities (V2MOM) governance, prepare for key engagements, lead strategic initiatives, and foster cross-organizational relationships to support our executive leadership team. Their success will be measured by their ability to amplify the CEO of AppExchange's impact and create leverage across the organization.

The ideal candidate will blend strategic vision and operational excellence to thrive in this dynamic role.

Responsibilities

• Overall vetting, tracking & prioritization of incoming requests and priorities management (internal & external)

• Own the V2MOM creation and management, ensuring alignment with company V2MOM goals and tracking progress against key priorities

• Oversee Leadership Team meeting prep, including materials development in alignment with agenda, actions pass down / tracking

• Own the preparation of materials for key meetings, including quarterly business reviews (QBRs), executive presentations, weekly reporting, and all-hands meetings

• Drive organizational initiatives and strategic projects to successful outcomes, ensuring alignment with business objectives

• Partner with Finance and Employee Success to streamline processes and optimize organizational effectiveness

• Collaborate with senior executive leaders and act as a liaison across teams to ensure alignment, coordination, and cohesive execution of initiatives

Experience / Skills Required

• Diverse experience in either client-facing tech (e.g., Partnerships or Solution Engineering), Strategy & Operations, or Investment Banking, preferably in a technology or SaaS environment

• Expertise in leadership strategy and operations, with a track record of driving accountability and follow-through

• Strong analytical mindset with the ability to synthesize complex information and drive informed decision-making

• Exceptional communication skills, with experience crafting content for executive audiences, both internally and externally

• Ability to navigate ambiguity, think strategically, and execute with a bias for action in a high-growth environment with many competing priorities

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.For New York-based roles, the base salary hiring range for this position is $202,700 to $293,900.