ServiceNow, Inc. is an American enterprise software company headquartered in Santa Clara, California, that provides cloud-based solutions for digital workflow automation, artificial intelligence (AI), and enterprise service management. Founded in 2004 by Fred Luddy, the company develops the ServiceNow AI Platform, a unified cloud-based platform that helps organizations streamline business processes, automate operations, and improve productivity across departments. ServiceNow offers a range of enterprise software solutions, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Human Resources Service Delivery (HRSD), Customer Relationship Management (CRM), Customer Service Management (CSM), Security Operations, Governance, Risk and Compliance (GRC), and application development. Its platform integrates artificial intelligence, machine learning, generative AI, autonomous AI agents, analytics, and workflow automation to help businesses manage complex operations and improve decision-making. Serving organizations across industries such as financial services, healthcare, telecommunications, manufacturing, and government, ServiceNow enables enterprises to connect people, processes, data, and technology through a centralized Software-as-a-Service (SaaS) platform.