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Sr. Business Intelligence Engineer - United States Remote



Operations, Data Science
United States · Remote
Posted on Friday, May 19, 2023

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

  • Remote US Role - East Coast Working Hours.

  • Build Complex Calculations.

  • You need to understand data, truly understand.

  • This is NOT just reporting it's understanding data.

  • Working across multiple departments to understand their needs.

Sr. Business Intelligence Engineer

Sprinklr is seeking a Senior Business Intelligence (BI) Engineer to deliver robust Analytic and Reporting solutions to the business in PowerBI. In this role, you should have an advanced background in data, data modeling, and complex reporting features such as time-travel. You are highly analytical, have a thirst for understanding the business, and are an excellent communicator, along with a possessing a strong business acumen and problem-solving aptitude.

This is a unique opportunity to be a key contributor to an Enterprise BI function within our internal organization, and work closely with business leaders, upholding a relationship as a trusted partner. The analytics and reporting span nearly all aspects of the business, from Sales to Finance to HR, providing a comprehensive scope of work.

In this role, we are looking for someone who can develop highly advanced reporting and analytic dashboards in PowerBI that use enterprise data sources pulled from Snowflake. Specifically, this individual will:

  • Work closely with stakeholders to take in business ask(s), ensure shared understanding of the context for the ask(s), and translate them to technical and reporting requirements.

  • Collaborate closely with internal data engineering, architectural and data science colleagues to build out data frameworks to support reporting needs.

  • Develop, maintain, and manage advanced reporting, analytics, dashboards and other BI solutions. The reports will be using very complex datasets, calculations, and offer robust features for the user to drive further insights.

  • Ensure that best practices in back-end reporting infrastructures and front-end reporting visualizations are infused throughout their work.

  • Maintain a close eye on performance and functionality, and employ the proper processes to ensure data validation and integrity are core to all published reports.

  • Employ advanced security approaches for accessing data sources and reporting.

  • Troubleshoot any issues that come in with respect to Power BI reporting or contributing underlying data.

  • Maintain technical documentation for all analytic reporting.

  • Provide input on the best or preferred approaches to providing access to reports.

  • Develop and deliver actionable insights to leaders on state-of-the-state and opportunities for improvement and efficiencies

Ultimately, you will enhance our business intelligence capabilities within the organization to help us make better decisions.


  • Degree in Computer Science, Information Systems, or related field.

  • Extensive experience (5-7 years) in developing, maintaining and managing dashboards in PowerBI, along with knowledge of administration/architecture.

  • Experience with cloud-based architectures, such as AWS and Snowflake, is a huge plus.

  • Proficiency in use of query and reporting analysis tools.

  • Competency in Excel (macros, pivot tables, etc.)

Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact .

Compensation Range

$134,000 - $178,000 - $223,000

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.