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Travel & Entertainment Associate



Posted on Thursday, August 31, 2023

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

Corporate Travel and Expense Associate

This role joins the team in the processing and reconciliation of travel & expense reimbursements, (i.e., Concur). In ideal candidate will partner with the business to manage overall travel spend providing executive reporting on compliance and non-compliance and reporting. Provides excellent support to end users as needed to ensure correct understanding of travel and expense policies.


  • Understanding of accounting and finance practices at a global level

  • Demonstrates strong understanding of data workflows and root cause analysis, accountability, compliance, confidentiality, adherence to company policies and procedures

  • Experience processing expense reports in various currencies

  • Strategic/critical thinker

  • Articulate Analytical- able to analyze travel trends

  • Able to build solid relationships with travel suppliers such as hotel and airfare partnerships

  • Acquire travel knowledge and experience working with the internal procurement team, the travel management team, and the travel agency.

  • Administrative senior-level skills, excellent communications skills, and the ability to multitask and change priorities regularly.

  • Significant high-level administrative and analytic analysis pertaining to travel will be required, as well as maintaining Travel communication channels.

  • This candidate must be able to interact with C level executives as well mid to Sr level Managers and provide hands on support

  • Work and drive change in complex environments.

  • Bachelor's Degree/Equivalent or related experience

  • Minimum of 3 years’ experience in travel and expense or relevant Finance exposure

  • An ideal candidate has administration experience with Concur Expense, Concur Travel, and Netsuite


  • Utilize Concur Expense and Concur Travel for reviewing business related travel expenses for the company's Associates.

  • Responding to emails, managing calendar, and speaking with internal and external business partners Identify, develop, and manage business relationships gaining a comprehensive understanding of business requirements by working closely to develop strategies/plans through execution.

  • Develop/update processes and reports for Expense and Travel as required.

  • Provide support for the Travel and Expense Committee quarterly meetings and audits.

  • Conduct questionnaire-based surveys to gather internal stakeholders' feedback on the Travel Program

  • Lead training and track stakeholder participation to improve overall compliance and policy adherence.

  • Support the Travel team on major RFPs and significant Procurement engagements related to the Travel Program

  • Assist with governance and control programs for various products/services to ensure business continuity, protect company assets, and comply with corporate and regulatory policies and contractual compliance.

  • Participate in periodic performance reviews with management of suppliers and business stakeholders across the firm as it relates to the Travel Program

  • Ensure compliance to SOX controls, procedures, and processes.

  • Maintain appropriate technical and industry knowledge for Travel.

  • Identifying trends and implementing appropriate corrective action

  • Communicate effectively, both orally and in writing, with all organizational levels, including senior management

  • Manage and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment with frequent interruptions.

  • Solicit and respond to internal user questions and feedback in a Service Desk


Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact .

Compensation Range

$60,000 - $80,000 - $100,000

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.