Staff Engineer, Reliability Insights and Excellence
Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Our team owns the core preventative reliability platforms and tools used by infrastructure and product teams across the company. Our load testing platform enables traffic generation and monitoring to ensure products are prepared to handle surges in usage, our chaos platform enables product and infrastructure experimentation to validate system resiliency and operational excellence, and our end-to-end testing platform enables change management safeguards as well as active monitoring. These are just a few examples of the internal platforms that have gone from ideation to broad adoption within our team.
What you’ll do
We’re looking for an experienced distributed systems engineer with outstanding technical and leadership skills, strong collaboration skills and huge passion for customers to help deliver the foundation of our reliability infrastructure and work with various teams and across the entire stack to deliver world-class reliability solutions. In this role you’ll not only be in charge of designing, implementing and testing your reliability infrastructure components, but you’ll play an influential role in enabling engineering teams to make their services more reliable by identifying, creating, and deploying engineering practices, processes, and solutions.
Responsibilities
- Design, build, test and operationalize end to end reliability infrastructure and solutions that will be integrated into various services.
- Liaise with teams using this core infrastructure to ensure it meets their needs and expectations.
- Debug production issues across services and levels of the stack, including managing an on-call pager rotation.
- Plan for the growth of Stripe’s reliability infrastructure
- Mentor other engineers in the organization and review code
- Manage projects, including measuring impact and success of the project, and creating a maintenance and reliability plan for the future
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 9+ years of engineering experience or equivalent combined work experience reflecting domain expertise
- Hands-on experience designing and building large scale distributed systems.
- Demonstrated experience of leading initiatives spanning multiple teams and leveraging deep domain expertise to influence tech roadmap planning and execution
- Demonstrated ability to effectively collaborate across multiple teams and stakeholders to drive business outcomes
- Experience, mentoring, and investing in the development of engineers and peers
Preferred qualifications
- Genuine interest and/or experience in debugging and troubleshooting complex distributed systems problems.
- Familiarity with the common patterns and practices for building reliable software.
- Experience with Kubernetes, Golang, React, Scala, Ruby, Java or Python is a plus.
This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.
A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.
The annual US base salary range for this role is $179,400 - $269,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Office locations
Seattle
Remote locations
Remote in United States
Team
Infrastructure & Corporate Tech
Job type
Full time