Empowering Connectivity, Ensuring Reliability.

ServiceNow Developer

About the role

Passionate about network infrastructure? Your next role will ensure the networks we manage will exceed the expectations of our clients. We’re on the lookout for an knowledgeable and customer service oriented ServiceNow Developer. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy generation.

We are One Team and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today.

We are seeking a skilled ServiceNow Developer with DevOps expertise to join our expanding IT team. In this role, you will be responsible for building and enhancing ServiceNow applications while driving automation and optimization within our infrastructure. The ideal candidate will possess deep knowledge of the ServiceNow platform, along with hands-on experience in infrastructure automation, CI/CD pipelines, and cloud management.

This is a remote, work from home position. Preference given to candidates on Eastern and Central Time Zones.

What you’ll be doing:

• Design, develop, and implement customized ServiceNow applications, including ITSM, ITOM, FSM, CSM, and custom workflows.

• Create and maintain Business Rules, Client Scripts, UI Policies, Script Includes, and other platform components to automate processes.

• Configure Service Catalog, Service Portals, and workflow automation for streamlined service delivery.

• Integrate ServiceNow with third-party systems via REST/SOAP APIs and manage data imports using Import Sets and Transform Maps.

• Develop and configure the CMDB (Configuration Management Database) to track assets, CIs (Configuration Items), and their relationships.

• Build and enhance Performance Analytics dashboards for real-time reporting and metrics.

• Manage update sets to migrate changes between instances and environments, ensuring smooth platform upgrades and deployments.

• Implement and manage CI/CD pipelines for automating application deployments and infrastructure changes.

• Automate infrastructure provisioning and configuration using tools like Ansible, Terraform, or CloudFormation.

You’ll love this job if:

• You have a knack for analytical thinking and enjoy identifying areas for improvement.

• Project management is your forte, and you excel at managing timelines and deliverables.

• You possess strong communication skills and can interact effectively with stakeholders and team members.

• Problem-solving is second nature to you, and you can troubleshoot and resolve technical issues efficiently.

• You thrive in collaborative environments and enjoy working with cross-functional

What you’ll bring

About us:

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us?

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.

We also offer:

• Salary: $115,000-$135,000

• Thousands of LinkedIn Learning courses

• Flexible working opportunities

• Monthly technology stipend

• Competitive benefit packages

• Maternity and Paternity leave

• Peer recognition program

• Career development programs