About The Team

The Talent Growth and Development team designs infrastructure that drives culture, supports our 'learn by doing' approach and activates the development and growth of Uber talent for maximum business impact. As experts in career growth, people development, talent & performance management, we design and enable the delivery of experiences that allow Uber to know, grow and move our talent to maximize business impact.

About The Role

Onboarding is a critical moment in a nUber's experience; it sets the tone for their overall experience of Uber, including helping set expectations, share the culture, and help set them up for success here. In this role, you'll set the vision and strategy and craft the program to onboard nUbers globally.

The role is accountable for aspects of the pre-hire through first 120 day experience to ensure that all nUbers are connected, prepared, and productive as they start their journey at Uber. It is focused on bringing Uber values to life in multiple forms including New Hire Orientation, global Uberversity" sessions, and other new-employee touchpoints; and building the foundations to support each employee to drive business impact at Uber.

Partner with leaders in the team to help ensure connectivity of nUber experience with manager effectiveness and performance & talent workstreams, and connect with global business leaders, partners across HR, and various operations and internal technology teams to ensure a consistent and tech enabled experience across businesses and regions.

What You'll Do

• Bring a data-driven vision in how we engage and connect with our employees throughout the onboarding and employee lifecycle process by using modern approaches in our remote/hybrid working environment
• Own end-to-end onboarding stage of the employee life cycle - including employee activation, orientation, and engagement to enable new joiners to become productive and connected to drive Uber's business results
• Lead a multi-functional team that is responsible for the global onboarding experience, including New Hire Orientation, Uberversity, Values workshops and other new-employee experiences
• Support the Uber-wide implementation of a new digital onboarding solution, bringing to bear Uber-internal enterprise systems (incl. ServiceNow, Workday)
• Partner closely with Business Leaders, Legal & Compliance and our People and Places teams (HR, People Tech, Operations) to reimagine and design the onboarding experience with a focus on new hire engagement, long-term retention, and thoughtful integration of Uber's mission and values into each touchpoint
• Collaborate with regional and functional leaders to drive alignment towards a globalized program vision while still meeting regional and functional needs, and influence coordinated cross-functional prioritization of program initiatives
• Continuously mentor, develop and grow the onboarding team. Set a high bar for the team to think boldly and creatively then funnel that energy into concrete processes and execution plans
• Streamline and simplify communications across the entire onboarding lifecycle for all personas and partnering stakeholders (e.g. new hires, managers, operations agents, functional learning teams, etc.)
• Influence improvements of existing pre-boarding onboarding tools and processes; introduce innovation and automation into the onboarding process where possible, anchoring in human-centered design principles
  
  

Basic Qualifications

• Minimum 7+ years experience in a global HR, Operations and/or L&D role
  
  

Preferred Qualifications

• Ability to interact, influence and partner with senior leaders across multiple functions (Technology, Legal, HR, etc.)
• Deep understanding of the employee lifecycle and how to improve the time from pre-hire through 90 /120 days of a new-hire's experience
• Past experience managing a team
• A passion for bringing culture and core values to life for nUbers!